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Member Advocate - Customer Service Representative

Company: VirtualVocations
Location: Irvine
Posted on: June 8, 2024

Job Description:

A company is looking for a Member Advocate - Customer Service Representative.



Key Responsibilities:

Provide superior customer service as the initial point of contact for the insured
Proactively anticipate caller's needs and follow through on customer commitments
Ensure all processing activities are accurately completed and adhere to assigned schedules


Required Qualifications:

1-3 years of customer service experience
Bachelor's degree preferred
Proficiency in computer information systems and phone systems
Minimum typing speed of 40 WPM

Keywords: VirtualVocations, Irvine , Member Advocate - Customer Service Representative, Sales , Irvine, California

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