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Customer Service Representative

Company: Volt
Location: Irvine
Posted on: May 25, 2023

Job Description:

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A reputable furniture company in the Irvine area of Orange County (CA) is seeking qualified candidates to hire for Customer Service Representatives!
This is a temp-to-hire position. Hours are 7AM - 3:30PM, 7:30AM-4PM, or 8AM-4:30PM. This is a great company to get your foot in the door and start your next career!
Job Duties:

  • Facilitate customer inquiries professionally within company guidelines.
  • Maintain complete knowledge of product collection, craftsmanship, options, and custom capabilities.
  • Maintain detailed client order information.
  • Provide a timely and proper response to product/order inquiries and complaints.
  • Research and source required information regarding our product line using available resources.
  • Process product orders, sales, and warranty claims.
  • Complete reports as directed.
  • Work closely with freight/truck carries on scheduled delivery times. Qualifications:
    • Excellent organizational skills, effective communication, and the ability to work in a fast-paced multi-task environment.
    • High School Diploma/GED; 1-3 years related customer service experience.
    • Ten key touch, typing minimum 55 WPM.
    • Proficient in MS Office applications; E-mail; Epicor experience a plus. Pay Rate: $20.00 -$24.00 per hour
      *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
      Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
      Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
      Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at Please indicate the specifics of the assistance needed.
      Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b.

      Volt is acting as an Employment Agency in relation to this vacancy.

Keywords: Volt, Irvine , Customer Service Representative, Sales , Irvine, California

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