Sales Operations Associate

Company: Intellian Technologies
Location: Irvine
Posted on: June 25, 2022

Job Description:

The Sales Operations Associate position will be responsible to play an important role in supporting the sales to generate, capture and acquire existing and new revenue. This person is also responsible to provide product availability, lead time and transaction and follow-up to deliver the right product in a timely manner. He/She will actively communicate with the sales, HQ sales operation and customers in an attempt to develop leads, seek opportunities and close sales. Roles and Responsibilities:

• Support account managers for lead time generation, stock availability, order processing, shipment confirmation, and AR.
• Develop and maintain client relationships to establish strong brand equity by offering customers satisfactory experience with an agile response.
• Receive orders through email and telephone calls, verify and enter items, coordinate with other departments, ensure on-time delivery as well as quote for customer inquiries providing pricing, accurate part number, lead time, and availability.
• Expands, develops and maintains existing database CRM within assigned territory, continuously adding new business opportunities and making direct contact through outbound calls and emails
• Team with channel partners to help build pipeline and forecast
• Communicates regularly with colleagues, management, marketing and other internal teams, keeping them informed on market insights, sales progress and customer feedback.
• Collaborate with product management where appropriate, and communicate all pertinent information regarding market trends, product needs, and competitive activity
• Assist in development and implementation of marketing/communications plans that include online content, social media content, traditional advertising, promotion and special eventsQualifications and Skills:
  • B.S or B.A or equivalent in job experience.
  • Previous experience in an outbound call center or a related sales position preferred.
  • Proficiency in Microsoft Office and CRM software such as Salesforce
  • Excellent communication skills, both verbal and written.
  • Good organizational skills and the ability to multitask.
  • Excellent phone and cold calling skills.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to achieve targets.

Keywords: Intellian Technologies, Irvine , Sales Operations Associate, Sales , Irvine, California