Sales Support Associate - Irvine, CA
Company: Lumen
Location: Irvine
Posted on: February 24, 2021
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Job Description:
*About Lumen*Lumen is guided by our belief that humanity is at
its best when technology advances the way we live and work. With
450,000 route fiber miles serving customers in more than 60
countries, we deliver the fastest, most secure global platform for
applications and data to help businesses, government and
communities deliver amazing experiences. Learn more about Lumen's
network, edge cloud, security and communication and collaboration
solutions and our purpose to further human progress through
technology at news.lumen.com, LinkedIn: /lumentechnologies,
Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram:
@lumentechnologies and YouTube: /lumentechnologies. *The Role* The
Sales Support Associate will be responsible for developing a
comprehensive understanding of Lumen's internal sales systems and
processes while acting as the subject matter expert for all
internal questions and escalations around these processes. The
Sales Support Associate will support the sales team by driving
rapid responses from internal teams via these processes and systems
as prioritized by Sales Management. *The Main Responsibilities* *
Will provide direct sales support by utilizing a variety of
organizational and project management skills.* Manage required
responses and forms from multiple teams during order preparation*
Perform administrative changes to internal quoting system including
workbook order entry. Assist sales team with pricing and quoting
group requests and sales credit verifications.* Partner with
Business Process Engineering group to identify areas of process
improvement.* Assist in sales funnel management by identifying
committed sales.* Expedite sales process by facilitating requests
with appropriate internal groups, coordinating completion, and
ensuring timely responses.* Facilitate service inventory
investigation.* Schedule follow up customer meeting. Coordinate
customer attendance for local events.* Provide support to sales
staff as needed. *What We Look For in a Candidate*
Basic--Qualifications * Ability to perform multiple tasks* Verbal
and written communication skills necessary to fulfill basic duties
of the role. Preferred Qualifications * Up to 2 years' experience
in the area of sales or marketing support* Ability to work with
senior management to complete assigned tasks on time with minimal
supervision.* Ability to work with complex databases and systems*
Experience with Salesforce and Excel applications* Ability to
prioritize multiple projects in a dynamic and fast paced
environment.* Detail oriented, self-motivated, pro-active, and
results-oriented professional* Develop effective working
relationships with peers, sales team and across organizational
lines.* Excellent interpersonal, verbal and written communication
skills *What to Expect Next* Requisition #: 238638When applying for
a position, you may be subject to a background screen (criminal
records check, motor vehicle report, and/or drug screen), depending
on the requirements for the position. Job-related concerns noted in
the background screen may disqualify you from the new position
or--your current role. Background results will be evaluated on a
case-by-case basis.*EEO Statement*We are committed to providing
equal employment opportunities to all persons regardless of race,
color, ancestry, citizenship, national origin, religion, veteran
status, disability, genetic characteristic or information, age,
gender, sexual orientation, gender identity, marital status, family
status, pregnancy, or other legally protected status (collectively,
"protected statuses"). We do not tolerate unlawful discrimination
in any employment decisions, including recruiting, hiring,
compensation, promotion, benefits, discipline, termination, job
assignments or training.*NOTE:* Pursuant to the San Francisco Fair
Chance Ordinance, we will consider for employment qualified
applicants with arrest and conviction records. *Disclaimer*The
above job definition information has been designed to indicate the
general nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to this job. Job
duties and responsibilities are subject to change based on changing
business needs and conditions.
Keywords: Lumen, Irvine , Sales Support Associate - Irvine, CA, Sales , Irvine, California
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