Sales Support Associate - Irvine, CA
Company: Lumen Technologies, Inc
Location: Irvine
Posted on: January 10, 2021
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Job Description:
About Lumen Lumen is guided by our belief that humanity is at
its best when technology advances the way we live and work. With
450,000 route fiber miles serving customers in more than 60
countries, we deliver the fastest, most secure global platform for
applications and data to help businesses, government and
communities deliver amazing experiences. Learn more about Lumen---s
network, edge cloud, security and communication and collaboration
solutions and our purpose to further human progress through
technology at news.lumen.com, LinkedIn: /lumentechnologies,
Twitter: lumentechco, Facebook: /lumentechnologies, Instagram:
lumentechnologies and YouTube: /lumentechnologies. The Role The
Sales Support Associate will be responsible for developing a
comprehensive understanding of Lumen---s internal sales systems and
processes while acting as the subject matter expert for all
internal questions and escalations around these processes. The
Sales Support Associate will support the sales team by driving
rapid responses from internal teams via these processes and systems
as prioritized by Sales Management. The Main Responsibilities Will
provide direct sales support by utilizing a variety of
organizational and project management skills. Manage required
responses and forms from multiple teams during order preparation
Perform administrative changes to internal quoting system including
workbook order entry. Assist sales team with pricing and quoting
group requests and sales credit verifications. Partner with
Business Process Engineering group to identify areas of process
improvement. Assist in sales funnel management by identifying
committed sales. Expedite sales process by facilitating requests
with appropriate internal groups, coordinating completion, and
ensuring timely responses. Facilitate service inventory
investigation. Schedule follow up customer meeting. Coordinate
customer attendance for local events. Provide support to sales
staff as needed. What We Look For in a Candidate Basic
Qualifications Ability to perform multiple tasks Verbal and written
communication skills necessary to fulfill basic duties of the role.
Preferred Qualifications Up to 2 years' experience in the area of
sales or marketing support Ability to work with senior management
to complete assigned tasks on time with minimal supervision.
Ability to work with complex databases and systems Experience with
Salesforce and Excel applications Ability to prioritize multiple
projects in a dynamic and fast paced environment. Detail oriented,
self-motivated, pro-active, and results-oriented professional
Develop effective working relationships with peers, sales team and
across organizational lines. Excellent interpersonal, verbal and
written communication skills What to Expect Next Requisition :
238638 When applying for a position, you may be subject to a
background screen (criminal records check, motor vehicle report,
and/or drug screen), depending on the requirements for the
position. Job-related concerns noted in the background screen may
disqualify you from the new position or your current role.
Background results will be evaluated on a case-by-case basis. EEO
Statement We are committed to providing equal employment
opportunities to all persons regardless of race, color, ancestry,
citizenship, national origin, religion, veteran status, disability,
genetic characteristic or information, age, gender, sexual
orientation, gender identity, marital status, family status,
pregnancy, or other legally protected status (collectively,
---protected statuses---). We do not tolerate unlawful
discrimination in any employment decisions, including recruiting,
hiring, compensation, promotion, benefits, discipline, termination,
job assignments or training. NOTE: Pursuant to the San Francisco
Fair Chance Ordinance, we will consider for employment qualified
applicants with arrest and conviction records. Disclaimer The above
job definition information has been designed to indicate the
general nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to this job. Job
duties and responsibilities are subject to change based on changing
business needs and conditions.
Keywords: Lumen Technologies, Inc, Irvine , Sales Support Associate - Irvine, CA, Sales , Irvine, California
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