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Inside Sales Representative

Company: Zuum Transportation
Location: Irvine
Posted on: March 26, 2020

Job Description:

Company Profile:
Zuum is a rapidly growing tech startup which is transforming the $1.2 trillion dollar logistics industry. Zuum connects enterprise shippers to carriers on an automated platform.

Job Description:
This position is for local residents only.
Responsibilities:
Complete proactive customer contacts via the telephone to key decision makers to build relationships and gain their support and commitment to execute initiatives and sales programs.
Conduct regular business reviews with customers to monitor relationship, re-affirm strategies, steward the business, create operational and personal value for the customer.
Gather and analyze customer freight sales data (e.g., lane analysis, market trends, pricing) to determine logistics needs, facilitate marketplace analysis and determine operational needs
Identify opportunities consistent with the objectives, priorities and strategies of assigned customers through discovery (e.g., Account Diagnostic, observation, analysis of customer data, marketplace sales data, conversations with customer) to prioritize potential focus area(s).
Develop customer call strategies to interact with buyers (coaches, gatekeepers) to gain access to senior level buyers and transportation leadership.
Build business plans and solutions with the customers using information collected during the account discovery process.
Consult with customer on price strategies to ensure all customer opportunities are being explored.
Receive telephone calls and communications from customers in order to drive sales, solve customer problems and or requests.
Participate in contract negotiations/re-negotiations with customer and Zuum Transportation Management to formalize the agreement.
Analyze potential competitive market or account activities and develop business solutions to meet market conditions (e.g., pricing and marketing programs)
Accurately capture customer interactions through current CRM systems.
Manage individual performance to ensure effective and efficient customer contacts to successfully sell sales initiatives.
Achieve all key performance metrics.
Provide feedback to PS Team leadership on potential opportunities to improve individual and team performance.


Job Requirements:
This role is designed for an individual who is flexible to changing work environments and has an ability to identify and quickly assess opportunities.


This individual must have the ability to demonstrate the value of Zuum Transportation through words, actions and by example.

This person must also have the ability to handle complex customer interactions via telephone, video conferencing, and occasionally in person in order to give detailed demonstrations and sales pitches. Developing self and others to improve performance in current roles and to prepare for future roles.

3-5 years of direct sales experience either in logistics or in a directly related field - preferred but not necessary

Bachelor's degree preferred

*Please attach LinkedIn Account (optional) highly recommended.

Keywords: Zuum Transportation, Irvine , Inside Sales Representative, Sales , Irvine, California

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