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SAP Retail and eCommerce Analyst

Company: HR Link Group, Inc
Location: Irvine
Posted on: May 18, 2019

Job Description:

ROLE SAP Retail and eCommerce Analyst LOCATION Irvine, CA STATUS 6mo CTH (no visas) Job description The SAP Retail and eCommerce Analyst will be responsible for production support of SAP FMS Direct-to-Consumer (DTC) business areas. Investigate problems and needs, identify their source, and determine possible solutions. Troubleshoot and resolve production problems in DTC areas. Document system problems and resolutions for future reference. Provides 2nd 3rd level support to the business users via tickets received from ServiceNow including service, incident and change requests. DTC related project and ongoing deliverables, functional scope and key milestones. RetailB2C interfaces support monitoring Create and update test cases, conduct testing and assist user with testing scenarios. Prepare technical design specifications for enhancement projects and change requests. Provides functional support for all approved change requests, system enhancements, system maintenance upgrades during Releases Troubleshoot technical issues. Work with the Service Desk group to continuously reduce the number of support issues and improve internal customer satisfaction. Research, analyze and evaluate present or proposed solutions or problems to define the best business processes. Interacts with all levels throughout organization including employees and outside vendors Skills Must be able to understand and translate business processes into effective SAP DTC solution DTC Integration experience with CAR, MM and FICO Knowledge of AFS industry preferable, Knowledge of Fiori app and usage Able to write and maintain system documentation Excellent written and verbal communication, and interpersonal skills Strong problem solving, cross functional analysis and global thinking abilities MINIMUM Bachelor or master s degree in IT Computer Applications or related fields 5yrs experience in a similar role in Fashion industry 3yrs experience dealing with business stakeholders and external partners Strong understanding of business processes in SAP SD, especially Direct to Consumer processes Experience with SAP Retail and Fashion Management System (FMS) is an asset Experience working in multicultural and virtual teams. Google Applications such as Gmail SEND CV with the following info to HPRLG.COM Candidate Name Interview Availability Availability to Start CV in word doc. Home Location Emailph, LinkedIn Full-Time OK? Salary? Contract ok? RATE? Relocation ok? Travel ok? Are you 1099 Inc.? Status (H1b, GC,)? If H1b who s sponsor Why leave current project?

Keywords: HR Link Group, Inc, Irvine , SAP Retail and eCommerce Analyst, Professions , Irvine, California

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