Plumbing Service & Repair Technician
Company: Barker and Sons Plumbing
Location: Irvine
Posted on: September 24, 2024
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Job Description:
Are you a skilled professional seeking new challenges and
continuous growth in your field? Do you excel at managing a busy
schedule, handling difficult calls, and providing outstanding
customer service? Are you an individual who values independence but
also appreciates the support of a reliable team and company? If you
take pride in maintaining high standards, satisfying customers, and
owning your work, consider joining Barker & Sons Plumbing as a
Service & Repair Technician. Our technicians enjoy the freedom of
their work while playing a vital role in a dynamic company that
focuses on employee development and business expansion. We provide
our technicians with state-of-the-art tools, technology, training,
and opportunities for advancement. Embrace the chance to specialize
in your craft and drive your financial success with us. Qualified
technicians may be eligible for a signing bonus to kickstart their
journey with us.
Responsibilities:
--- Diagnose & repair residential plumbing systems.
--- Develop multiple solution options for customers and assist them
in making well-informed decisions about the best solution for their
situation.
--- Design & inspect plumbing systems, conduct diagnostics, and
ensure compliance with regulatory codes.
--- Install, maintain, and repair sanitation units, water & gas
supply lines, heating systems, and related fixtures & appliances in
residential properties.
--- Troubleshoot & effectively resolve issues promptly.
--- Provide consistent 5-star customer experiences in alignment
with the Barker & Sons home services proven process.
--- Utilize technology (iPad) and established workflows to ensure
consistent support.
--- Maintain a professional appearance and demeanor such that your
mom, sister, wife, daughter, or really anybody, would gladly
welcome you into their home and be grateful you're the one there to
solve their problem(s).
--- Take full accountability and pride in the upkeep and readiness
of your truck, tools, and any parts and equipment assigned to
you.
--- Strictly account for the parts you use; return what you don't,
and reconcile your inventory with the Warehouse.
Qualifications:
Required:
--- Proficiency in handling and resolving service calls specific to
residential plumbing.
--- Willing and able to commit to following the Barker & Sons
proven process for service & sales.
--- Strong communication skills with the ability to establish
rapport and close sales with a diverse clientele, often with very
high expectations.
--- Comfortable working both independently and as part of a
team.
--- Able to maintain professional appearance standards &
approachable demeanor.
--- Able to use and/or learn new technologies (ex: iPads) and
software systems to facilitate operations.
--- Self-motivated, responsible, and humbly confident.
--- Hold a valid (CA) driver's license with a clean driving
record.
--- Able to back a background check for Home Services.
Preferred:
--- 3 years of residential plumbing experience.
--- Experience interacting directly with and selling home services
to customers.
--- Experience following an established service & sales-proven
process.
--- Experience using iPads, tablets, or similar technologies as
part of a service & sales process.
Desired:
--- Track record of 6-figure annual plumbing sales.
--- Experience working within a NexStar Home Services company.
--- Experience working within a company using Service Titan or
similar software.
About Company:
About Us:
Barker and Sons Plumbing & Rooter is a dedicated team of
professionals that's been serving Orange County since 1983. We've
grown by hiring the best professional plumbers and making life easy
for them. We take great care of them, they love their jobs, and our
customers love us for it. Using the latest technology, we provide a
complete range of plumbing, drain, and sewer services and do the
job right. "We do great work---because we've got great people."
Professional advancement through sponsored training and continuous
development.Health and wellness package inclusive of medical,
dental, and vision along with short-term disability and life
coverage.401(k) with a 4% match.Paid time off, paid holidays, and
adaptable schedules.Company-provided service truck, tablet, and
uniforms.Company-wide family events.
Keywords: Barker and Sons Plumbing, Irvine , Plumbing Service & Repair Technician, Professions , Irvine, California
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