Field Support Technician
Company: Vanderhouwen
Location: Los Angeles
Posted on: April 26, 2024
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Job Description:
Field Support TechnicianOur client is seeking a Field Support
Technician to join their organization. The Field Support Technician
will be responsible for providing on-site support, maintenance, and
repair services for our forklifts and attachments at customer
locations. This role requires exceptional technical expertise,
strong problem-solving skills, and a customer-centric approach to
ensure the efficient operation of our equipment and the
satisfaction of our clients.This role is onsite in Los Angeles,
California.Field Support Technician ResponsibilitiesRespond to
technical support-related inquiries as required.Assist various
dealers with product-related troubleshooting inquiries.Diagnose
hydraulic, mechanical, and electronic malfunctions and assist with
the required solution.Ability to travel where required on a
scheduled and non-scheduled basis.Be able to make rational
decisions concerning products, quality, and customer
relations.Participate in various team-related functions and
contribute technical opinions where required.Recommend process
improvements to increase job efficiency and accuracy.Perform other
functions as directed.Field Support Technician Qualifications7
years and experience with hydraulic/mechanical devices or
products.Lift truck knowledge needed - Mobile Hydraulics/Lift Truck
Systems.Excellent interpersonal, written, and oral communication
skills.Ability to meet and respond to customers in face-to-face
situations.Ability to participate in a team-concept
environment.Basic computer skills, including Windows and MS
Office.Strong mechanical aptitude and problem-solving
skills.Requires a self-motivated and self-starting
personality.Ability to read and interpret blueprints, and hydraulic
and electrical schematics.Able to work effectively in a team
environment, independently, and remotely.Ability to work with basic
hand tools.Able to solve problems with limited resources.Strong
electrical aptitude and problem-solving skills are
preferred.Ability to drive a lift truck desired.Extensive
travel.Must have a valid drivers license and good driving
record.Preferred:Bilingual in English and Spanish is a plus.Salary:
$63,000-$87,000/year. (DOE)BenefitsBenefits are available to
eligible VanderHouwen contractors and include coverage for medical,
dental, vision, life insurance, short and long term disability, and
matching 401k.About VanderHouwenVanderHouwen is an award-winning,
Women-Owned, WBENC certified professional staffing firm. Founded in
1987, VanderHouwen has been successfully placing experienced
professionals throughout the Pacific Northwest and nationwide. Our
recruitment teams are highly specialized in either Technology and
IT, Engineering, or Accounting and Finance career markets. Our
recruiters value building meaningful, professional relationships
with each candidate as well as developing honed knowledge of
companies' staffing needs and workplaces. Partner with us to land
your next exciting career.VanderHouwen is an Equal Opportunity
Employer and participates in E-Verify. VanderHouwen does not
discriminate on the basis of race, color, religion, sex, national
origin, age, disability, or any other characteristic protected by
applicable local, state or federal civil rights laws.#VHENGby
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Keywords: Vanderhouwen, Irvine , Field Support Technician, Professions , Los Angeles, California
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