Client Manager, Small Business Benefits & HR Consulting

Company: Arthur J. Gallagher & Co. (AJG)
Location: Irvine
Posted on: May 24, 2023

Job Description:

IntroGallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.As a member of our benefits and HR consulting team, you'll help our clients -- employers of all sizes, across all industries -- build workplaces that work better. ResponsibilitiesTheClient Manager is responsible for the account management for small to mid-sized clients that are utlizing Gallaghers Benefits. You will lead open enrollment and renewals as well as manage the daily concerns of our accounts.Essential Duties and Responsibilities:

• Leads an assigned book of business and builds, expands, and solidifies relationships with existing clients
• Leads appropriate resources to address the client's risk/capital management needs
• Secures existing business and drives the sale of additional services and coverage levels
• Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers
• Has retention goals for assigned group of accounts.
• May coordinate the work of administrative support and customer service
• May support an Account Executive or a Broker Producer and is the first line of contact when the Account Executive or Broker/Producer is not available
• Responsible for the day-to-day account management for routine/ moderately complex client accounts
• Other duties as assigned QualificationsRequired:
  • Bachelors degree plus 3 or more years client coordination and/or claims management experience --OR--High School diploma/GED with 8 or more years client coordination and/or claims management experience
  • Appropriately licensed and/or certified
  • Able and willingto travel approximately 25%of the time, or less
  • Working knowledge of Microsoft Windows applications and MS OfficeWork Traits:
    • Excellent verbal and written communication skills
    • Critical thinking and good judgment to quickly determine and prioritize key issuesGallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more. #LI-TW2 Additional Information to review our U.S. Eligibility RequirementsWe offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

Keywords: Arthur J. Gallagher & Co. (AJG), Irvine , Client Manager, Small Business Benefits & HR Consulting, Professions , Irvine, California