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Revenue Operations Analyst

Company: DaVita Inc.
Location: Irvine
Posted on: May 17, 2023

Job Description:

Revenue Operations Analyst page is loaded Revenue Operations Analyst Apply remote type Hybrid locations 02896 - The Grove-Irvine Corp West-Adm time type Full time posted on Posted 2 Days Ago job requisition id R0281037 15271 Laguna Canyon Rd, -Irvine, -California, -92618, -United States of AmericaThis position is 50% Leadership and 50% Negotiating and is responsible for leadership duties as assigned, including but not limited to: overseeing projects, teammate development, utilization management, interviewing candidates, quality assurance, drafting PDR's, and engaging in performance management
efforts. This position is also expected to be responsible for metric/report development, ad-hoc reports, maintenance of routine reports, and special projects as it relates to revenue operations and external partner needs, which may include root-cause analysis and process re-design.
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Leadership and Special Projects (50%)

  • Teammate development
  • Patient utilization review and reporting
  • Monitoring DaVitaSPA Inbox
  • Interviewing and onboarding new teammates
  • Reviewing and approving Single Patient Agreements - pending, denied, and executed
  • Oversee various projects, meet deadlines, and handle multiple priorities in a fast-paced, ever changing and evolving business environment with shifting time frames
  • Assist with CQI (Continuous Quality Improvement) projects or other efforts designed to improve effectiveness/efficiency of the business
  • Identify system and process improvements opportunities and make recommendations
  • Other Leadership responsibilities as assignedNegotiator (50%)
    • Monitor team workflow to ensure established priorities are met
    • Train, coach, and develop teammates; respond to questions knowledgeably
    • Escalate teammate performance issues to Supervisor
    • Assist Supervisor as requested in evaluation of teammates
    • Participate with Supervisor in setting departmental goals
    • Attend leadership meetings to help resolve problems
    • Escalate operational problems to Supervisor
    • Contact payors to verify benefits and eligibility, authorizations or pre-certifications (in and out-of network benefits)The above statements describe the general nature and level of work being performed by individuals employed in this position. This job description is not intended to be an exhaustive list of all duties and responsibilities required in this position. This job description does not constitute an employment contract.
      • Review patient notes and history, claims, benefits, and eligibility, prior to payments or nonpayments
      • Negotiate Single Patient Agreements (SPAs) balancing conflicting requests and obtaining appropriate resolutions within DaVita guidelines
      • Create, sign, and approve agreements in accordance with department guidelines and established parameters
      • Maintain detailed and accurate data for all SPAs for payment trend analysis and future negotiations
      • Request billing system changes as needed
      • Establish and maintain good working relationships with both payors and internal partners
      • Participate in special projects related to patient research by coordinating with Payor Contracting and other departments
      • Other duties and responsibilities as assigned including but not limited to:
      • Assist in scheduling and facilitation of team meetings
      • Cross-train in other department functions
      • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
      • Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
        • Associate's degree required or combination of education and progressively responsible work experience may be substituted in lieu of degree on a year-for-year basis
        • Minimum of three (3) years leadership experience in a professional environment required, including but not limited to: Solid data analysis experience, Project management skills, Strong communication skills
        • Intermediate computer skills and proficiency in office applications (MS Excel, Access, Word, Outlook, PowerPoint, etc.)
        • Ability to read, comprehend, and communicate content in Payor ContractsPREFERRED QUALIFICATIONS
          • Bachelor's degree in related area preferred
          • Experience developing teammates
          • Prior health care reimbursement / revenue cycle experience
          • Project management
          • Prior negotiation experienceWhat We'll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
            • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
            • Support for you and your family: Family resources, EAP counseling sessions, access Headspace - , backup child and elder care, maternity/paternity leave and more
            • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Salary/ Wage Range $22.00 -- -$31.50 / hourCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Similar Jobs (1) Analyst, Revenue Operations (ROPS) remote type Hybrid locations 2 Locations time type Full time posted on Posted 12 Days Ago About Us DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey-from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of -March 31, 2022, -DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe.To learn more about what it means to be a part of our Village, visit .DaVita is an equal opportunity employer- Male/Female/Veterans/Disabled. To learn more about what this means click here .We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

              We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Keywords: DaVita Inc., Irvine , Revenue Operations Analyst, Professions , Irvine, California

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