IT Support Technician
Company: LER TechForce
Location: Irvine
Posted on: January 23, 2023
|
|
Job Description:
We are looking for a self-starter that has a passion for IT. We
are looking to add a team member that will be assigned to existing
customer accounts. The successful candidate will be trained
thoroughly on our support platforms and have access to industry
leading solutions. The standards we have in place allow our Techs
to be efficient and effective as they provide support to our
customers.
Job Description
This position will be assigned to a list of customers as the Tier 1
and 2 support contact. Activities include scheduled weekly visits
to customer sites to provide on-site support. Remote support will
also be provided to customers using our remote management tools on
an as-needed basis.
Desktop support includes troubleshooting both hardware and
software. Operating system and software application support will be
required responsibilities. Online portal access of our management
platforms will be used to monitor networks and security of our
managed devices.
The employee filling this position will require strong
communication and troubleshooting skills. Once the proper training
has been completed this position will require little supervision so
the candidate will need to posses initiative and good
judgement.
Job Duties
The duties of this position include but are not limited to the
following:
Desktop support
Server support
Network support
Miscellaneous
RMM Tools and cloud based service support experience preferred but
not required Other IT support as required.
Requirements
2 years of IT experience or equivalent schooling required Travel is
required of this position so reliable transportation is
mandatory
Location: Lafayette, IN
Keywords: LER TechForce, Irvine , IT Support Technician, Professions , Irvine, California
Click
here to apply!
|