Distribution Manager
Company: Pacific Hospitality Group Headquarters
Location: Irvine
Posted on: January 22, 2023
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Job Description:
Pacific Hospitality Group is seeking a Distribution Manager to
join their team at the Corporate Office.
Distribution Manager
-Assist in the day-to-day operation of channel management and
integration, including but not limited to GDS, DHISCO, SynXis CR,
OTA extranets, Infor HMS and Opera CRS systems. Includes
troubleshooting reservation connectivity issues and testing new
releases.
-Serve as the point person for an assigned group of properties for
rate and content builds in all systems.
-Assist with on-boarding new property revenue and reservation staff
when required.
-Assist with building newly acquired properties in all distribution
systems.
-Ensure department standards are being followed, including but not
limited to the rate build process, content standards and travel
agent help desk procedures.
-Act as a resource for management, properties, and co-workers for
questions regarding Distribution related issues.
-Assist in the auditing of the various systems, GDS, DHISCO, SynXis
CR, Lanyon Content Management, Infor HMS and Opera CRS systems to
ensure content and rate accuracy/availability.
-Create and maintain department documentation such as standard
operation procedures and training manuals.
-Target improvements in flow processes, procedures, service levels
and make recommendations when necessary. Create SOPs to standardize
processes across the collection of hotels.
-Work with marketing, sales and revenue leaders to regularly audit,
support and maintain content and connectivity with all distribution
platforms
-Take lead in preparing documents for weekly RevMax Meetings,
providing data in terms of pricing and rate product offerings.
Building promotional rate offers in multiple revenue management,
PMS, and marketing systems. This position will be largely focused
supporting PHG's independent hotel portfolio. System knowledge
preferred with independent systems to include Synxis, Ideas, Infor
HMS, Revinate. Understanding of managing OTA extranets. System
knowledge with brands Marriott, Hilton, and Hyatt a plus.
-Load weekly STR data and ensuring accurate data entry. Ensure that
the necessary reports are maintained and systematically analyzed,
included but not limited to STR, market segment analysis, source
contribution, internet production, pickup and pace by segment and
ancillary fees contribution and room type statistics.
-Attend weekly revenue management and marketing meetings to ensure
alignment and meet deadlines for marketing submissions.
-Light travel may be required. May be required to work varying
schedules to reflect business needs of the department.
-Ability to operate in a team environment. Excellent verbal and
communication skills. Ability to manage multiple task and
responsibilities at once.
-Proficiency in Microsoft Office suite of products, especially
Excel
Pacific Hospitality Group is an equal opportunity and E-Verify
employer M/F/V/D
Salary Range $60 - $65k
(ref. 48906)
Keywords: Pacific Hospitality Group Headquarters, Irvine , Distribution Manager, Professions , Irvine, California
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