Quality Assurance Analyst
Company: AbbVie
Location: Irvine
Posted on: August 4, 2022
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Job Description:
Purpose: The QA Analyst position supports the activities and
initiatives of the Quality Manager to implement and manage the
Quality System. This includes support on: policy &procedure,
program management, patient record review, internal/external audit,
and metrics and trend analysis and reporting. Responsibilities:
Responsible for implementing and maintaining the effectiveness of
the quality system. Provides effective quality controls to the
referral management, call center and fulfillment operations
Monitors compliance with all AbbVie policies and procedures in
addition to all federal/state/local governmental and pharmacy laws
and regulations Develops QA training programs and materials and
provides training to departmental personnel Evaluates, analyzes,
and trends quality indicators, data, performance metrics and
prepares daily/monthly reports of pharmacy solutions quality
measurements Manage QA lists, spreadsheets, and databases as
required to support the business Participates in Quality
Improvement initiatives and assures customer satisfaction Conducts
investigations and provides timely resolutions to variance,
incident, exception issues. Participates in the development and
implementation of permanent corrective actions. Prepares ad hoc
quality and other reports as requested by management and external
customers Participates in internal audits on the business functions
and Supports external audit logistics and operations
Qualifications: BS in a scientific discipline or related experience
Minimum of 2 years' experience in a Quality related field Strong
computer skills utilizing a Microsoft environment (e.g. Word,
Excel, Access, PowerPoint) Good oral, written, and presentation
skills Sound decision making and problems solving skills to assure
business unit compliance Strong analytical skills, ability to
analyze data and trends and draw conclusions Good mathematics
background with an understanding of basic statistical concepts
Preferred: Six sigma green belt Certified Quality Engineer
Certified Quality Auditor PDN-ABV2205000
Keywords: AbbVie, Irvine , Quality Assurance Analyst, Professions , Irvine, California
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