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Associate Program Analyst - Remote (West Coast)

Company: Mandiant
Location: Irvine
Posted on: May 16, 2022

Job Description:

Company Description

Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant's approach helps organizations develop more effective and efficient cyber security programs and instills---confidence in their readiness to defend against and respond to cyber threats.

Job Description

Expertise---On---Demand (EOD) is a prepaid, annual subscription that provides flexible access to Mandiant's industry-recognized cybersecurity expertise and threat intelligence.------In addition to access to a range of---cybersecurity---services,---the service provides---on---demand---assistance from intelligence---analysts and researchers, access to Mandiant intel holdings, daily threat media highlights and quarterly threat briefings.---

What You Will Do:

As a Program Analyst---on the Expertise---On---Demand team, you will use your blend of customer service and analytical skills, cybersecurity---awareness, financial and business acumen to coordinate business operations for Expertise On Demand. This includes the quote to cash process, custom work order management, implementation of new services, revenue tracking, and reporting financials.

  • Support the review and approval of orders and quotes for accuracy and efficiency
  • Work cross-functionally with revenue teams, legal, sales and consulting management to create and approve custom work orders
  • Perform onboarding for new subscriptions and users
  • Execute month-end revenue recognition processes working collaboratively with revenue and finance management
  • Support monthly and quarterly audit requests in compliance with Sarbanes-Oxley
  • Identify, document, and implement process changes - focus on continuous improvement and scalability
  • Assist with design and release of new consulting services


    Minimum Qualifications:
    • Qualitative and analytical skills to disseminate significant amounts of information with attention to detail and accuracy
    • Experience utilizing tools (Excel, Salesforce Reports, Power BI) to effectively present graphs, reports, and dashboards
    • Understanding of quote to cash process
    • Understanding of backend operations including Oracle/Salesforce SKU set up, pricing and governance process
    • Detail oriented---to support accurate financial reporting, comfortable working with data and reporting tools
    • Knowledge of or experience in Salesforce, Oracle, Oracle Projects, Sales Operations, or Sales Role
    • Excellent written English communication skills
    • 1-2 years' experience of Sales, Finance or Customer Operations or Sales Support experience in the technology industry

      Desired Qualifications:
      • Experience with SFDC, OpenAir and/or Oracle Projects
      • Strong communication, interpersonal and change management skills
      • Thrives in a---multi-tasking---environment---
      • Ability to be candid yet diplomatic at the same time
      • Ability---to understand broader business and financial issues and juggle multiple projects and tasks---
      • Ability to work independently and excel in a fast growing/fast paced environment delivering accuracy------

        Additional Information

        At Mandiant we are committed to our #OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

        Minimum Salary: 61,700.00. Final salary will be determined commensurately with cost of living, experience level, and/or any other legally permissible considerations. Incentive Compensation: Eligibility for annual bonus subject to individual and company performance; eligibility for award of Restricted Stock Units subject to eligibility requirements, approval from Mandiant's Compensation Committee, and vesting terms.

        Benefits: Whether you are just starting your career, reaching a milestone, or gearing up for retirement, we offer plans and programs to keep you happy and healthy at any stage of life. We regularly evaluate our options to make sure they've got everything you need. Part of what makes Mandiant great is our diverse team, and we've made it our priority to provide benefits that support you on your individual journey at work and at home. Mandiant subsidized benefits include Medical, Dental, Vision, Life, and Disability Insurance.---Subject to eligibility requirements, Mandiant also offers the ability to participate in 401(k), Flexible Spending Accounts, Health Savings Accounts, Dependent Care Spending Accounts, and Employee Stock Purchase Program.---Mandiant also provides Paid Time Off, Flexible Paid Sick Time, and Paid Holidays.

Keywords: Mandiant, Irvine , Associate Program Analyst - Remote (West Coast), Professions , Irvine, California

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