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Educational Consultant-CSM

Company: Perceiver Education
Location: Irvine
Posted on: January 16, 2022

Job Description:

The ideal candidate is someone who loves to work with students and families to help them prepare for and succeed in achieving their educational goals. He/she will provide excellent customer service by answering the client's questions and helping to resolve issues. The CSM oversees all of the student's activities with Perceiver and will be responsible for planning and organizing the courses, tasks, events, and mentoring sessions. He/she serves as the main point of contact for both the students and parents, and is critical in developing and maintaining good relationships with them.

  • Daily communications with students and their parents to understand their situations and concerns
  • Work with the mentoring team to resolve issues
  • Plan out and schedule the monthly classes and events
  • Collect the required information, documents, and tracking progress
  • Participate in the monthly meetings with parents
    • Must be bilingual and fluent in both English and Chinese. Must be able to speak, read and write
    • People-oriented with excellent communication skills
    • Experience with customer service and relationship management
    • Organized and detail-oriented
    • Experience with international education between China and US is preferred

Keywords: Perceiver Education, Irvine , Educational Consultant-CSM, Professions , Irvine, California

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