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CRM Technical Analyst

Company: Prudential Overall Supply
Location: Irvine
Posted on: November 18, 2021

Job Description:

Prudential Overall Supply is hiring for an energetic and goal driven CRM Technical Analyst who is looking to be part of our great I.T. team. Our employees are at the heart of the company and our I.T. team members know what it means to provide and build the most efficient, robust solutions to deliver excellent service to our customers.
Responsibilities:

  • Serve as a trusted advisor to the Sales and Marketing users.
  • Responsible for overall planning, organizing, architecting, integrating, and delivery of all business requirements in alignment with the user expectations.
  • Configure, Manage, and support the CRM software solution for Prudential Overall Supply while ensuring architectural integrity and security of the system.
  • Author and Apply industry best practices using CRM solution to drive increased business value.
  • Work with different IT application teams to build a more cohesive and integrated application framework for the company.
  • Build CRM solution using both out of the box capabilities as well as third party integrations.
  • Facilitate new technology solutions in CRM and related software to continuously innovate.
  • Support IT roadmap initiatives and integrations as needed.
  • Ensure compliance with internal controls and policies, as applicable.
  • Assist company business users with triaging support issues.
    Qualifications
    • 8 to 10 years of experience in the IT industry with at least 6 years of relevant CRM experience.
    • Extensive experience in configuration and integration of cloud CRM solutions in a hybrid environment.
    • Strong functional knowledge & hands-on experience in technologies like InforCRM / SalesLogix, Salesforce, NetSuite.
    • Strong application design skills in Data, Security and Integration.
    • Good understanding of infrastructure and performance tuning of scalable applications.
    • Good understanding of leading practices in application security.
    • Proficient in software development design principles.
    • Extensive experience in evaluation, selection, and implementation of SaaS solutions.
    • Well versed in traditional waterfall and agile IT project management methodologies.
    • Clear ability to drive projects to successful, on-time completion and influence stakeholders and team members.
    • Strong written and verbal communication skills and ability to effectively synthesize business requirements into technical outcomes for varied audiences, should be able to communicate with all levels with confidence.
    • Capable problem-solver that uses rigorous logic and methods to solve difficult problems with effective solutions.
    • Global thinker that can discuss multiple aspects and impacts of issues and project them into the future.
    • Experience in ERP and Ecommerce is valued.
      Benefits of working at Prudential Overall Supply:
      • 401K, with company match.
      • Profit sharing. When we do well as a company, you do well.
      • Exceptional Health/Dental/Vision Insurance Benefits for you and your immediate family.
      • Paid time off for vacation and sick time.
      • Paid Life Insurance.
      • Tuition Reimbursement, available after 6 months of working for us.
      • Competitive Salary.
      • Monday - Friday regular work Schedule, with occasional work on the weekends
        About this company:Since 1932, Prudential Overall Supply continues to provide best-in-class solutions for businesses for uniforms and textile rental programs. Service programs include uniform rental, uniform lease, uniform purchase for industrial uniform programs and related services. We have been deemed essential in the services we provide to our clients and community. Prudential is grateful for the exceptional work produced by our industry-best tenured employees, and to our exceptional customer patronage. It is this connection that enables Prudential to provide our customers with the best possible products and service at a fair price, today and into the future.Prudential Overall Supply is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discriminatory laws.

Keywords: Prudential Overall Supply, Irvine , CRM Technical Analyst, Professions , Irvine, California

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