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Business Systems Analyst - WMS

Company: Quality Custom Distribution
Location: Irvine
Posted on: April 6, 2021

Job Description:

Overview The Senior Business Systems Analyst is accountable for delivering high quality, comprehensive systems designs, business requirements and business cases to the IT organization that will help to improve business efficiency and productivity once implemented. Responsibilities (% of time may vary depending on assignments/projects) Business Requirements 30% * Follow a standard, structured process for the gathering and prioritizing business requirements.* Interview business users and SMEs to determine business requirements.* Analyze business unit existing systems and flows of data.* Develop and maintain information and documentation related to developing and modifying business processes and systems.* Engage in data modeling, technical analysis and research alternatives for development of business requirements.* Translate requirements into highly specified project briefs or requirements packages.* Provide input into the development of business case and justification documents working with Business Consultants.* Detail the operations the system will perform, and the way data will be viewed by the user, present their design to the client and, once it is approved, work closely with the client team to implement the solution.* Support the development of business justification documents from an IT perspective.* Provide costing/sizing for enhancement requests with collaboration across the IT organization. Business Solutions Design 30% * Identify options for potential solutions and assess them for both technical and business suitability.* Create logical and innovative solutions to complex problems.* Draw up specific proposals for modified or replacement systems.* Ensure applications are designed to support instrumentation objectives, rapid enhancement objectives and will provide superior user experiences.* Produce project feasibility reports.* Work closely with Architect, Application Development and business units to ensure technical compatibility and user satisfaction.* Discuss findings with the business unit and design an appropriate improved IT solution.* Present design proposals/solutions to clients.* Proactively identify solutions to address potential systems, design or business process issues and present to both IT and business stakeholders.* Understand current system limitations and pain points and identify technical and process solutions to address root causes of issues. Business Solutions Testing 20% * Develop the testing schedule and plan for the solution.* Create business and application use cases.* Investigate new features of application and related technology before release, providing feedback to application development as appropriate.* Conduct standard systems testing and user-acceptance testing.* Ensure changes are properly tested, communicated, schedule and released to minimize any impact to the enterprise.* Investigate new features of application and related technology before release, providing feedback to application development as appropriate. User Training 10% * Develop user training manuals and other aids to streamline the uptake of the new system or changes.* Providing training to users of the new system or information on the enhancements/features introduced. Resource Management 10% * Coordinate the work efforts, scheduling and prioritization for cross-team resources.* Effectively transition senior level knowledge to other members of the team to help grow the organization as a whole.* Train and mentor other team members in team standards, processes and methodologies.* Support the professional development of other team members.* Effectively delegate tasks to other team members to challenge individuals appropriately.* Identify relevant training needs for the IT organization.* Provide leadership to the team in regards to quality and integrity. Inspect and ensure the quality of work delivered by other team members.* Provide input into the scheduled performance review process.* Suggest and lead areas for improvement in internal processes.* Provide input into the decision making process for the team.* Act as point person on behalf of the team and gain the trust and confidence of other team members. Additional Responsibilities Varied * Accountable for properly following all IT standards, processes and methodologies as applicable including but not limited to Quality Assurance (QA), Project Management Life Cycle (PMLC) and Software Delivery Life Cycle (SDLC).* Other responsibilities and accountabilities may be assigned based on business and organization needs. TRAVEL EXPECTATIONS * Regular travel requirements (10% - 25%) MANAGEMENT RESPONSIBILITY * None - Individual Contributor Role CORE COMPETENCIES The following universal core competencies apply to every job at Golden State Foods. Performance expectations are based on the specific job and grade level. GSF VALUES Maintains the highest standards. Treats others the way you'd like to be treated. Makes the best product. Gives the customer a fair deal. TRUST Exhibits sense of fairness. Leads by example. Consistently lives the Values and Creed. Builds trust by being willing to say "I made a mistake". Assures that promises are met on time, every time. INSPIRATION TO OTHERS Walks the talk. Is supportive of others. Helps others develop great ideas. Looks for the best in others. Rewards positive performance. Finds ways to succeed, not reasons to fail. Is willing to do jobs "below them". Addresses failures in the process, not the people. Accepts responsibility for own failures. Creates vision for team. DRIVES TOWARDS HIGHEST QUALITY RESULTS Is creative and innovative. Is a prudent risk-taker. Always looks for new methods and better ways to run the business. Meets annual goals and objectives. Has a passion for the business. Is willing to change. Puts forth quality efforts. INTEGRITY Represents self honestly in all situations, even if it exposes mistakes or weakness. Gives the customer a fair deal. Always does the right thing, even when no one is watching. Walks the talk. Meets commitments. Applies rules across all levels - no exceptions. OPEN & HONEST COMMUNICATION Is timely in communications in both directions. Listens actively. Speaks directly, (say what you mean - mean what you say). Listens with empathy and without judgment. Gets all the facts before jumping to conclusions. TEAM PLAYER/PARTNERSHIP Avoids acting like a big shot. Shares success with others. Recognizes others achievements timely. Reacts constructively to mistakes. Is willing to do whatever is necessary to get job done. Puts other's success first. Values team over individual. Acknowledges others with Golden Spirit Awards. Creates win/win situations. Qualifications Education/Certification * Two year college required or applicable trade school or commensurate work experience, four year college preferred. Experience * 6+ years of systems design and test experience with some related leadership experience. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES Refer to separate handout for Competency definitions (B/basic; P/proficient; E/expert): Technical Expert * Application Configuration Management* Automated Testing Tools* ITIL Incident Management Proficient * Application Integration and Compliance* Business Continuity* Code Management* Data Transport* Enterprise Data Modeling* EnterpriseOne CNC Concepts* General Office Applications* Information Security* Packaged Software* Programming Languages* Remote Assistance Tools* SOA Strategy* User Interface Design Basic * Client/Server Systems* High Availability* Infrastructure Technology* Microsoft Project Business Expert * Innovative Solution Development Proficient * Business Acumen* Business Alignment* ITIL* Project Management Methodology (PMM)* Requirements Definition* Risk Management* Systems Delivery Life Cycle (SDLC)* Technical Writing* Test Plans Basic * Quality Assurance & Controls* Release Management* Service Level Management* Strategic Sourcing* Act in accordance with GSF's Values and Creed

Keywords: Quality Custom Distribution, Irvine , Business Systems Analyst - WMS, Professions , Irvine, California

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