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Business Systems Analyst - Operations

Company: 5.11, Inc.
Location: Irvine
Posted on: April 5, 2021

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: Responsible for effectively leading efforts to implement and support information technology solutions for business critical processes. The Business Systems Analyst acts as a liaison for the Information Technology team with both internal and external business partners. The position will work within the business to define business requirements, facilitate discussion and agreement on process design amongst stakeholders, develop business processes, validate business processes against the system(s) and conduct feasibility assessments of process and technologies within the Microsoft D365 implementation project. The Business Systems Analyst will be the "subject matter expert" both from a business perspective and a system / process functionality perspective for all D365 Operations Modules (order-to-cash, procure-to-pay, inventory and warehouse management). RESPONSIBILITIES:

  • Oversee the development of specifications related to changes in the business functions or new functionality.
  • Review and edit requirements, specifications, business processes and recommendations related to proposed solutions.
  • Participate in the definition, implementation and distribution of operating procedures.
  • Hold design review sessions with cross-functional team members to review requirements.
  • Coordinate and execute user acceptance testing sessions.
  • Provide in-depth knowledge of the Microsoft Dynamics application and evaluate operations processes against the standard Microsoft Dynamics functionality.
  • Conduct acceptance testing and training to the users to successfully use and maintain the Microsoft Dynamics application.
  • Gather important data necessary for troubleshooting.
  • Obtain sign off of functional specification(s) from all cross functional project team members.
  • Develop functional specifications and system design specifications for project engagements.
  • Interact with the Business community and IT resources to identify required changes.
  • Perform systems analyst activities and make recommendations in areas that require a high level of technical competency.
  • Review all user documentation and monitor testing.
  • Ensure issues are identified, tracked, reported on, escalated and resolved in a timely manner.
  • Assist in enforcement of project deadlines and schedules.
  • Manage resources in accordance with project schedules.
  • Consistently deliver high-quality services. QUALIFICATIONS: To perform the job successfully, an individual should have the following credentials:
    • Bachelor's Degree in related area
    • 5+ years experience supporting IT projects and applications, preferably Operations/Logistics applications
    • 3+ years experience working with Dynamics D365 in a Technical Business Analyst role
    • Significant experience drafting, developing and implementing core business processes
    • Ability to draft operations reports to satisfy the data and analytical needs across all Operations functions
    • Familiar with principles of application programming, database and system design
    • Strong interpersonal skills, ability to coordinate and work effectively with business stakeholders and other specialists
    • Ability to demonstrate strong leadership and to manage and resolve conflict
    • Strong organizational skills, written and verbal skills, ability to understand and explain issues to colleagues and users from both a technical and a business functional point of view
    • Must have strong problem solving skills and be capable of breaking down complex problems to identify and resolve root causes; this applies to both technical issues and process issues
    • Experience with implementing and/or supporting Microsoft D365
    • Experience with Microsoft D365 Operations modules
    • Microsoft Outlook, Word, Excel, PowerPoint, Access, Visio
    • Ability to work at a detailed level while maintaining an overall project perspective
    • Ability to travel *It is 5.11's Practice to hire at 18 years of age or older. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: 5.11, Inc., Irvine , Business Systems Analyst - Operations, Professions , Irvine, California

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