Salesforce Business Analyst
Company: CoStar Group
Location: Irvine
Posted on: February 21, 2021
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Job Description:
Salesforce Business AnalystOverviewJob DescriptionCoStar Group
is the world's leading provider of information and marketing
solutions for the Commercial Real Estate industry. We are a NASDAQ
listed company with a market cap of over US$30B and sit alongside
other notable names such as Amazon, Facebook, Google and Apple.As a
technology company, we are the trusted partner for all commercial
real estate professionals empowering many of the most
well-respected landlords, development companies, brokerage firms,
banks, lenders, investors and government agencies.We do this by
actively researching the commercial real estate markets and
providing data, analytics, innovative tools and powerful marketing
platforms in the U.S. and Internationally to help our clients
transact with one another. CoStar continues to win multiple awards
including one of Forbes most innovative companies (2017) and
Fortune's fastest growing companies (2018).Ten-X is the leading
end-to-end transaction platform for commercial real estate,
powering more than 90% of online CRE sales. Our platform empowers
brokers, sellers and buyers with data-driven technology and
comprehensive marketing tools to expand market visibility and
decrease time to close.As Ten-X's next Business Analyst,?you will
have a direct impact on highly visible Ten-X and CoStar Suite web
applications that touch millions of users. ?You will have direct
impact on our sales & marketing technology stack design &
evolution. You continuously learn emerging technologies and
architecture advancements and apply the learnings to improve our
software products and our execution of sales & marketing functions.
You will work alongside the business teams to maximize their
efficiency & effectiveness and capitalize on the full benefits of
our enterprise systems with a strong emphasis on Salesforce.com,
Pardot, and the marketing technology stack. The position will act
as a liaison among internal stakeholders to analyze, document,
communicate, and validate business and system requirements. In
addition to the responsibilities listed below, you will promote
adoption, track new releases, provide training, and
more.Responsibilities* Facilitate discovery and requirements
gathering sessions with Sales, Marketing, and Operations
stakeholders to document detailed functional, technical, data, and
reporting requirements* Participate in technical design meetings
with product and technical managers; participate in backlog
grooming sessions with a scrum team to help groom user stories*
Write detailed Acceptance Criteria in the form of Behavior Driven
Development scenarios for User Stories* Perform detailed end-to-end
User Acceptance Testing including front-end manual testing *
Gather, create and document current and future business process
flows; conduct analysis of aligned systems and tools* Identify
opportunities to improve business processes leveraging the
Salesforce.com, Pardot, and the marketing technology stack;
facilitate implementation of processes that are complete,
streamlined, and well-documented* Develop training plans,
communications, materials and documentation for users; keep
materials up-to-date, and coordinate new user and sustainment
training sessions* Conceptualize and design reports and dashboards
that reflect productivity metrics, key performance indicators, and
information to facilitate better decision-making or process
improvementBasic Qualifications* 5-7 years of professional
experience as a Business Analyst* Bachelor's Degree* Hands on
experience with Salesforce Cloud products (e.g, Pardot, Sales
Cloud, Marketing Cloud, etc.)* Demonstrated analytical skills and
proficiency in process mapping, data analysis, and KPI measurement*
Deep knowledge of sales and marketing technology, platforms, and
ecosystems* A bias for action and an outstanding customer service
mentality supported by excellent interpersonal skills* Ability to
multi-task in a dynamic, high-energy environment* Experience with
agile systems & scrum methodology* Proficient in standard business
software including Outlook, Excel, Word, PowerPoint, etc.Preferred
Qualifications And Skills* Certified Salesforce Administrator*
Certified Pardot Specialist* Salesforce Marketing Cloud experience*
Certified Project Management Professional* Experience with software
coding Overview Of CompanyFounded in 1987, CoStar Group is the
leading provider of commercial real estate information, analytics,
and online marketplaces. Our suite of online services enables
clients to analyze, interpret and gain unmatched insight on
commercial property values, market conditions and current
availability. Behind some of the most well-known brands in the
industry, CoStar Group includes CoStar, the largest provider of CRE
research and real-time data; LoopNet, the most heavily trafficked
mobile and online real estate marketplace; Apartments.com, the
premier rental home resource for renters, property managers and
owners; STR, the leading provider of performance benchmarking and
comparative analytics to the hotel industry; BizBuySell, the
largest online marketplace for businesses-for-sales; and Lands of
America, the leading operator of online marketplaces for rural real
estate.Headquartered in Washington, DC, CoStar Group maintains
offices throughout the U.S. and in Europe, Canada, and Asia with a
staff of over 4,300 worldwide.Whats In It For YouWorking at CoStar
Group means you'll enjoy a culture of collaboration and innovation
that attracts the best and brightest across a broad range of
disciplines. In addition to generous compensation and
performance-based incentives, you'll be supported in both your
professional and academic growth with internal training, tuition
reimbursement, and an inter-office exchange program.Our Benefits
Package Includes (but Is Not Limited To)* Comprehensive healthcare
coverage: Medical / Vision / Dental / Prescription Drug * Life,
legal, and supplementary insurance * Commuter and parking benefits
* 401(K) retirement plan with matching contributions * Employee
stock purchase plan * Paid time off * Tuition reimbursement *
On-site fitness center and/or reimbursed fitness center membership
costs (location dependent), with yoga studio, Pelotons, personal
training, group exercise classes, as well as Segways and bikes
available for use during the day * Complimentary gourmet coffee,
tea, hot chocolate, prepared foods, fresh fruit, and other healthy
snacks Be part of a team of professionals enjoying the opportunity
to learn, do, and grow in a rewarding atmosphere. But don't just
take our word for it -- see why our team chose to work at and stay
at CoStar Group: https://www.youtube.com/watch?v=CVbJRnJ2sX0We
welcome all qualified candidates who are currently eligible to work
full-time in the United States to apply. However, please note that
CoStar is not able to provide visa sponsorship for this
positionCoStar Group is an Equal Employment Opportunity Employer;
we maintain a drug-free workplace and perform pre-employment
substance abuse testing
Keywords: CoStar Group, Irvine , Salesforce Business Analyst, Professions , Irvine, California
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