Senior Veeva CRM & Data Integration Analyst
Company: Kforce Technology
Location: Irvine
Posted on: January 15, 2021
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Job Description:
RESPONSIBILITIES:Kforce has a client is seeking a motivated,
analytical Senior Veeva CRM & Data Integration Analyst in the life
sciences industry to support our clients' various CRM platforms and
the data integrations with Master Data Management and Data
Warehouse solutions. The role will heavily involve data integration
between the CRM platform and upstream & downstream systems,
including a Master Data Management system, Data Warehouse, and
Business Intelligence tools. The ideal candidate should be a true
Veeva expert, who knows the ins and outs of the Veeva platform from
both a front-end and back-end perspective: configuration;
administration; common objects/data model; system functionality,
processes, & behaviors; etc. The candidate will be part of a remote
team, but some travel will be required to client sites as needed.
Job Responsibilities * Guide a client through CRM implementation
from a data-management perspective: attend requirements calls with
third-party vendors and the client; review business & technical
documentation, providing necessary feedback to support deliverables
and client needs; provide expert opinions (and best practices
advice) to the client and CRM implementation team related to the
data and integration to/from systems; setup integration processes
between CRM and systems, working with other internal resources as
necessary* Once operational, resolve any production-support CRM
integration issues in a timely manner, working with client, CRM
administrator, and/or third-party vendor to address any external
causes* Respond to client inquiries and requests, including ad-hoc
data extract needs* Understand the interdependencies between CRM
and MDM, Data Warehouse, and BI solutions in terms of business
processes, data flow, and technical integrations; advise internal
and external stakeholders as necessary to ensure overall quality of
deliverables* Document business requirements, technical solutions,
integration processes, and data flows as neededJob
Requirements:REQUIREMENTS:* BS/BA degree in Information Systems,
Computer Science, or equivalent, plus a minimum of 3-5 years of
relevant experienceExperience configuring and administering at
least one CRM platform, such as: * Veeva (strongly preferred)* OCE*
Salesforce.com* Synergistix* Mobile Intelligence* Strong SQL
skills* Strong data analysis skills in your tool of choice; our
primary tools are SQL Server, QlikView, Tableau, Power BI, and
Microsoft Excel* Knowledge of data integration options and
mechanisms: web services, flat files, etc.* Ability to build and
maintain strong relationships with an internal team and external
customers* Strong written and verbal communication skillsThe
following qualifications are a plus: * Certifications in
Salesforce.com, Veeva, OCE, and/or Mobile Intelligence*
Business-analysis and requirement-definition skills: be able to
gather clear and complete requirements, shaping what is needed*
Experience with DDL and procedural SQL (stored procedures, etc.)*
Experience with Master Data Management systems, preferably in the
life sciences industry* Experience with Data Warehousing,
preferably in the life sciences industry* Life
sciences/pharmaceutical industry knowledge, especially experience
with pharmaceutical customer data (HCPs, HCOs, affiliations)*
Experience designing and creating reports and/or ad-hoc extracts:
being able to present the appropriate, relevant information in an
intuitive and actionable wayKforce is an Equal
Opportunity/Affirmative Action Employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, pregnancy, sexual orientation, gender
identity, national origin, age, protected veteran status, or
disability status.SDL2017
Keywords: Kforce Technology, Irvine , Senior Veeva CRM & Data Integration Analyst, Professions , Irvine, California
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