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Business Systems Analyst

Company: 5.11 Tactical
Location: Irvine
Posted on: November 15, 2020

Job Description:

Located in Irvine, California, 5.11 is the fastest-growing and most well-known brand of purpose-built apparel, footwear

and gear designed specifically to enhance the safety, accuracy, speed and performance of tactical professionals and

technical enthusiasts worldwide.

With offices around the globe, 5.11 works directly with end users to create products that exceed rigorous standards and

has allowed the brand to establish a reputation for innovation and authenticity, and become the premier choice for

those who always have to be ready. Our purpose-built gear has developed strong consumer demand, creating a direct to-

consumer business that is now our largest growth engine. 5.11 products can be purchased online, through authorized

dealers and retailers, as well as at 5.11 company-owned retail stores.

Our long-term vision is to build an iconic global consumer brand rooted in serving public safety and military

professionals by supplying purpose-built technical apparel, footwear and gear to people from all walks of life.

**Digital Projects experience is a must for this position.**

The Business Systems Analyst - DTC is responsible for effectively leading efforts to implement and support information technology solutions for business-critical processes, and acts as a liaison for the Information Technology team with both internal and external business partners. She/he will work within the business to define business requirements, facilitate discussion and agreement on process design amongst stakeholders, develop business processes, validate business processes against the system(s) and conduct feasibility assessments of process and technologies. The Business Systems Analyst will become the"subject matter expert" both from a business perspective and a system / process functionality perspective for Direct to Consumer Applications.


  • Oversees the development of specifications related to changes in the business functions or new functionality
  • Reviews and edits requirements, specifications, business processes and recommendations related to proposed solutions
  • Participates in the definition, implementation and distribution of operating procedures
  • Holds design review sessions with cross-functional team members to review requirements
  • Coordinates and executes user acceptance testing sessions
  • Provides in-depth knowledge of the Microsoft Dynamics application and evaluates financial processes against the standard Microsoft Dynamics functionality
  • Responsible for conducting acceptance testing and training accounting and finance teams to successfully use and maintain the Microsoft Dynamics application.
  • Gathers important data necessary for troubleshooting
  • Obtains sign off of functional specification(s) from all cross functional project team members
  • Develops functional specifications and system design specifications for project engagements
  • Interacts with the Business community and IT resources to identify required changes
  • Performs systems analyst activities and makes recommendations in areas that require a high level of technical competency
  • Reviews all user documentation. Monitors testing.
  • Ensures issues are identified, tracked, reported on, escalated and resolved in a timely manner
  • Assists in enforcement of project deadlines and schedules
  • Manages resources in accordance with project schedules
  • Consistently delivers high-quality services


    To perform the job successfully, an individual should have the following credentials:

    • Bachelor's degree and 5+ years of experience supporting IT projects and application, preferably Retail and eCommerce applications
    • Significant experience drafting, developing and implementing core business processes
    • Ability to draft operations reports to satisfy the data and analytical needs across all Omni-channel functions
    • Must have strong problem solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues
    • Possesses understanding in the areas of application programming, database and system design
    • Strong interpersonal skills, ability to coordinate and work effectively with other specialists
    • Ability to demonstrate strong leadership and to manage and resolve conflicts
    • Strong organizational skills, communication skills, ability to understand and explain issues to colleagues and users from both a technical and a business functional point of view. Ability to communicate goals and objectives to team members, ability to communicate and to write effectively
    • Ability to work at a detailed level while maintaining an overall project perspective
    • Experience with Microsoft Dynamics D365, Magento and Lightspeed Retail preferred
    • Travel as needed


      • 5.11 Tactical provides a competitive salary, a full range of outstanding benefits, a great working environment built on trust and respect, with unbridled support for all of our Associates to succeed. Some of those benefits include but are not limited to:

        • Medical and Dental Insurance
        • Vision Plan, 401K
        • Life Insurance
        • Basic Disability


          At 5.11 Tactical, everyone has the opportunity to be a leader and perform in an exceptional manner. We strive to uphold ourEthos which defines our culture-Trusted,Responsive,Accountable andCommitted.

          • Trusted

            • Strive to create trust in everything we do, starting with self-trust and relationship trust. We work on the components of integrity, intent, capability and results.
            • Responsive

              • Listen to the needs of our end-user Professionals, then develop, produce and deliver solutions to their problems. Each of us chooses to be a leader and takes charge of what is within our circle of influence.
              • Accountable

                • Seek to achieve results with a bias for action. We like to compete and be measured against the most demanding standards to ensure our continued success.
                • Committed

                  • Overcome obstacles to accomplish our goals and support our team members when challenges arise. We complete commitments and seek to'over-deliver" relative to expectations.

                    • 5.11 practice is to hire at age 18 or older

Keywords: 5.11 Tactical, Irvine , Business Systems Analyst, Professions , Irvine, California

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