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IT Business Systems Analyst

Company: Pacific Premier Bank
Location: Irvine
Posted on: May 16, 2020

Job Description:

The Business Systems Analyst is responsible for analytical and system support along with managing project enhancements and defect resolution. This includes authoring Project Scope Documents, Test Plans, and Use Cases definition. The position provides subject matter expertise and problem resolution for applications; including, but not limited to, Intranet Applications, API Banking, and Reporting needs. Job responsibilities are performed with a significant degree of latitude and autonomy.

RESPONSIBILITIES

* Work with Business owners to define project scope and produce Scope documents.

* Participate in meetings, maintain meeting minutes, and ensure documentation is complete and accurate.

* Represent Application Development team on project meetings and cross-functional teams.

* Conduct analyses used to support management decisions.

* Ensure process changes are accurate, effective, and fully documented.

* Prepare thorough remediation steps for issues that arise during configuration and testing.

* Apply business expertise and analytical skills to resolve business issues and challenges.

* Update procedures, standards, and other documentation under the direction of a senior management.

* Process configuration changes, such as user access, parameter settings and workflows.

* Assist with minor and major release readiness by conducting QA testing and managing UAT with business owners.

* Develop QA artifacts, including Test Plans and Test Scenarios for projects that require code and configuration changes.

* Write Test Cases and Test Scripts, and prepare Go Live documentation to ensure system defects are mitigated and/or eliminated.

* Ensure QA and UAT testing meets established exit criteria before Change Mgmt. approval.

* Oversee test execution schedule and milestones to ensure biweekly and quarterly sprints are deployed on-time.

* Execute Test Scripts, validate actual vs. expected test results; document details when results do not meet expected results.

* Ensure defect documentation accurately reflects the discrepancy between expected and actual results.

* Ensure defects are resolved within established timeframes and escalate defects that require attention from senior management.

* Test defect resolution to ensure defect has actually been resolved.

QUALIFICATIONS

* The candidate should have prior experience defining project scope, developing system requirements, conducting QA testing, and working with production support.

* Ability to think and act from the standpoint of a system user, such as an external customer and/or internal business partner.

* Strong analytical, written/verbal communication and problem-solving skills.

* Strong attention to detail.

* Ability to work both in a team environment under guidance and with minimal supervision.

* Strong time management skills and ability to meet tight deadlines.

* Flexibility to shift focus from one application or project to another.

* Strong MS Excel, Word, and PowerPoint skills.

* Experience working with Jira and Confluence, API's, and SQL.

* Experience working with vendors; payment processors, software platforms, & lockbox providers

* Bachelor's Degree in Business, Information Systems, or a related field desirable but not required

* 5 years of Banking, Business Analyst experience, and Quality Assurance experience.
Equal Opportunity Employer - Veterans/Disabled

Keywords: Pacific Premier Bank, Irvine , IT Business Systems Analyst, Professions , Irvine, California

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