IT Business Analyst
Company: University of California- Irvine Medical Centers
Posted on: January 17, 2020
Updated: Dec 30, 2019
Location: UC Irvine Campus
Department: OIT CENTRAL SERVICES
Recruitment Number: 4212
Working Title: IT Business Analyst
Cost Center: IR8154
Bargaining Unit: 99
Job Code: 7584
Job Location: UCI Campus
Percent of Time: 100%
Work Schedule: 8-5, M-F
Under the direction of the PMO Lead/Cloud Migration Architect, and
in alignment with UC Irvine and OIT strategic goals, the IT
Business Analyst applies skills as a seasoned, experienced
professional with a full understanding of industry-wide business
process and analysis practices and organizational policies and
procedures. Resolves a wide range of business process issues of
moderate to complex scope. Demonstrates good judgment in selecting
methods and techniques to obtain solutions Analyzes and documents
complex business functions and requirements for the supported
business units. Serves as the liaison between business and
information technology teams.
Follow industry and organizational standards and processes for
eliciting and documenting complex business processes and
requirements and translates them into various artifacts including
business process diagrams, business requirements, functional
requirements, use cases, process documents, and workflow documents,
which can be successfully executed upon by operational support or
development teams. Critically evaluates information gathered from
multiple sources, reconciles conflicts, decomposes high-level
information into details, abstracts up from low-level information
to a general understanding, and distills underlying true needs from
Analyzes and identifies impacts of changed requirements or
processes. Provides operational support by analyzing system
behavior, exceptions or incidents to determine cause and identify
options for remediation or workarounds. As needed, queries and
analyzes data, and analyzes and reviews program code and record
Leads and performs the full range of testing activities for
in-house developed and third-party systems, applications,
integrations and reports. Develops test plans and test cases,
schedules, leads and tracks testing by target audience.
Interacts with various levels of the organization in a
professional, diplomatic, and tactful manner. Fosters good
relationships with business units. Listens and understands client
needs and assists with explaining technology needs.
The IT Business Analyst is responsible for identifying
stakeholders, gathering and documenting business requirements,
assists in Integration and Acceptance Testing, participates in the
implementation, and supports the development of training and
implementation material. Also assist in documentation and
publication of business processes, process maps, network, workflow,
data models, or other types of diagrams and technical artifacts.
Additionally, as member of UCI OIT s Project Manager Office (PMO),
the candidate will help shape how the PMO serves the campus. This
effort includes development of the overall strategy, structure,
policies, document templates, and tools that define OIT s project
management life cycle.
The Office of Information Technology (OIT) is responsible for
supporting the IT needs of UC Irvine faculty, students, and staff.
Our mission is to provide information technology leadership,
services, and innovative solutions to promote the research,
education and community service goals of the University. OIT
Project Management Office provides leadership and coordination of
large cross-functional projects. Also develop and continually
enhance project management guidelines and tools and educate project
leaders throughout the university on utilizing project management
Commensurate with Experience
Department Website: http://oit.uci.edu
Three to Five years relevant experience with BA/BS in related
field, or one to three years relevant experience with MA/MS in
related field, or equivalent combination of education and
experience in Business Analysis in an IT environment.
Strong ability to facilitating meetings with cross-functional
(technical and business users) teams.
Solid understanding of business or technical process changes,
implementations, and deployments.
Analytical ability sufficient to understand user requirements and
translate them into technical terms to develop quantitative status
reports and identify and quantify issues and risks.
Excellent interpersonal skills to successfully collaborate with a
broad range of personnel at all levels across the campus and with
varying level of technical knowledge and/or project management
concepts. Oral communication and presentation skills sufficient to
explain business needs to technical personnel and technical
information to business users.
Excellent team player with a proven track record of working across
a large distributed enterprise and a highly collaborative
Intermediate to advanced skills in MS PowerPoint, Word, Excel, and
Experience with Quality Assurance, User Testing, and Production
Excellent analytical, technical, time management and organizational
Experience working within a formal software development lifecycle
Thorough knowledge of business and process analysis functions.
Thorough knowledge of related areas of IT.
Strong skills and knowledge of methodologies associated with
analysis of processes and problems, information flow and
In-depth understanding and skill in process and systems requirement
documentation standards, such as Use Case modeling, User Story
creations and narrative description.
Demonstrated ability to work with others from diverse
Self-motivated and works independently and as part of a team. Able
to learn effectively and meet deadlines. Demonstrates problem
Demonstrated skills eliciting requirements using interviews,
document analysis, requirements workshops, surveys, site visits,
business process descriptions, use cases/scenarios, business
analysis, task and workflow analysis.
Experience working with clients to analyze information needs and
functional requirements and developing documents as needed,
including: functional requirements (business requirements
document), project plans, use cases, process documents, workflow
documents, and test plans.
Successfully engages in multiple initiatives simultaneously.
Broad knowledge relating to software design.
Thorough knowledge of business processes and procedures.
Demonstrated testing and test planning skills.
Demonstrated effective communication and interpersonal skills.
Demonstrated ability to communicate technical information to
technical and non-technical personnel at various levels in the
organization. Interpersonal and communications skills to work with
both technical and non-technical personnel at various levels in the
Experience working with SQL for data extraction and data
Valid California Driver s license.
Relevant business analysis certifications (e.g., PBA, IIBA)
preferred or the ability to gain a certification.
Knowledge of UC Irvine systems, policies and procedures.
Knowledge of university administrative business processes and
system, especially those specific to student information systems,
admissions, enrollment, financial aid, student accounts receivable,
Three (3) or more years of experience working as a business systems
analyst in support of administrative units in a higher education
Familiarity with Analytics, Business Intelligence and Data
Below are general guidelines on the position's physical, mental,
and environmental working conditions. In accordance with applicable
state and federal law, UCI provides reasonable accommodations for
applicants with disabilities upon request. For more information,
please contact Human Resources
Keywords: University of California- Irvine Medical Centers, Irvine , IT Business Analyst, Professions , Irvine, California
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