IrvineRecruiter
the smart solution for Irvine jobs

$25-28k!Customer Service Rep Needed

Location: Irvine
Posted on: July 8, 2018

Job Description:

Growing South Orange County company is seeking an enthusiastic customer service representative to join their team. This is a stable and growing company with an energetic, business casual work environment. The ideal candidate will have 3-5 years of recent experience in a call center/customer service environment, and a desire to contribute to the overall success of the team.



Duties/Responsibilities:

? Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

? Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

? Check to ensure that appropriate changes were made to resolve customers' problems.

? Determine charges for services requested, collect deposits or payments, or arrange for billing.

? Refer unresolved customer grievances to designated departments for further investigation.

? Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

? Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

? Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.



Skills/Requirements/Qualifications

? Active Listening ? Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

? Speaking ? Talking to others to convey information effectively.

? Service Orientation ? Actively looking for ways to help people.

? Persuasion ? Persuading others to change their minds or behavior.

? Reading Comprehension ? Understanding written sentences and paragraphs in work related documents.

? Critical Thinking ? Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

? Writing ? Communicating effectively in writing as appropriate for the needs of the audience.

? Coordination ? Adjusting actions in relation to others' actions.

? Social Perceptiveness ? Being aware of others' reactions and understanding why they react as they do.

? Negotiation ? Bringing others together and trying to reconcile differences.



Bilingual/Spanish would be preferred We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Irvine, $25-28k!Customer Service Rep Needed, PR / Public Relations, Irvine, California

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other PR / Public Relations Jobs


Looking for Exceptional Customer Service!
Description: Do you have 2 years experience in a Distribution/Manufacturing Environment as a Customer Service Representative Are you looking for a company that offers room for growth If so, please read on
Company:
Location: Rancho Cucamonga
Posted on: 07/10/2018

INSIDE SALES REPRESENTATIVE - HIGH ENERGY AND MOTIVATED - UP TO $65K + COMMISSION AND BONUS
Description: We are a well known, international, stable manufacturing company that has an immediate need for an Inside Sales Representative. Our company is fast paced and competitive.
Company:
Location: Los Angeles
Posted on: 07/9/2018

Customer Service Representative
Description: Please reply if you are qualified for this Loan Documents Specialist. Responsible for responding to written and phone inquiries from customers, title companies, and internal personnel regarding
Company:
Location: San Bernardino
Posted on: 07/9/2018


PERSONAL LINES ACCOUNT MANAGER - Invested In Your Success
Description: This PERSONAL LINES ACCOUNT MANAGER Position Features: br br Invested In Your Success br Outstanding Benefits Package br Incredible
Company:
Location: Beverly Hills
Posted on: 07/9/2018

Customer Service Representative -
Description: Looking for an experienced Customer Service Representative br br Long standing company is looking to add a customer service representative to their
Company:
Location: Los Angeles
Posted on: 07/9/2018

Mailroom Clerks
Description: Our client, a leader in the financial/banking industry with locations from coast to coast, is currently recruiting for a Mail Clerk. This is a global Fortune 100 Company, and a foot in the door has the (more...)
Company:
Location: Los Angeles
Posted on: 07/9/2018

Loan Processor
Description: We have an immediate need for Loan Processors for a great company We strongly believe in service to others
Company:
Location: Riverside
Posted on: 07/10/2018

***$45K Stellar Office Coordinator!***
Description: This office coordinator position pays up to 45K br Position Features: br br Competitive Salary br Great Company br Great Opportunity br Great Pay to 45K br br The Office Coordinator (more...)
Company:
Location: Cypress
Posted on: 07/9/2018

Customer Service Representative -
Description: Looking for an experienced Customer Service Representative br br Long standing company is looking to add a customer service representative to their
Company:
Location: Los Angeles
Posted on: 07/9/2018

$80k Sales Rep
Description: Power company is seeking a sales rep to add to their team. This position is responsible for increasing product and services revenue by making outbound calls with new and existing customers. Inside sales (more...)
Company:
Location: Vista
Posted on: 07/9/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest California jobs by following @recnetCA on Twitter!

Irvine RSS job feeds