AsstMgr-Ops F&B (NE)(HtlOps) - Irvine Marriott - (19093894)
Company: Marriott International, Inc.
Posted on: July 15, 2019
Here's To Your Journey with Marriott Hotels Marriott International
portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott Internationals flagship brand with more
than 500 global locations, is advancing the art of hosting so that
our guests can travel brilliantly. As a host with Marriott Hotels,
you will help keep this promise by delivering premium choices,
sophisticated style, and well-crafted details. With your skills and
imagination, together we will innovate and reinvent the future of
travel. JW Marriott is part of Marriott International''s luxury
portfolio and consists of more than 80 beautiful properties in
gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if youre happy, our
guests will be happy. Its as simple as that. Our hotels offer a
work experience unlike any other, where youll be part of a
community and enjoy a true camaraderie with a diverse group of
co-workers. JW creates opportunities for training, development,
recognition and most importantly, a place where you can really
pursue your passions in a luxury environment. Treating guests
exceptionally starts with the way we take care of our associates.
Thats The JW Treatment. The Irvine Marriott , located at 18000 Von
Karmen Ave., Irvine, California, 92612 is currently hiring a
AsstMgr-Ops F&B (NE)(HtlOps). Responsibilities include: Assists
with supervising food and beverage/culinary daily operations.
Responsibilities include ensuring guest and employee satisfaction
while maintaining the operating budget. Ensures standards and legal
obligations are followed. CANDIDATE PROFILE Education and
Experience High school diploma or GED; 3 years experience in the
food and beverage, culinary, or related professional area. OR
2-year degree from an accredited university in Food Service
Management, Hotel and Restaurant Management, Hospitality, Business
Administration, or related major; 1 year experience in the food and
beverage, culinary, or related professional area. CORE WORK
ACTIVITIES Assisting in Managing Day-to-Day Operations Assists in
the ordering of F&B supplies, cleaning supplies and uniforms.
Supervises daily F&B shift operation and ensures compliance
with all F&B policies, standards and procedures. Supports and
supervises an effective monthly self inspection program. Operates
all department equipment as necessary and reports malfunction.
Supervises staffing levels to ensure that guest service,
operational needs, and financial objective are met. Encourages and
builds mutual trust, respect, and cooperation among team members.
Develops specific goals and plans to prioritize, organize, and
accomplish your work. Celebrates and fosters decisions that result
in successes as well as failures. Communicates areas that need
attention to staff and follows up to ensure understanding.
Coordinates cleaning program in all F&B areas (including
General clean), identifying trends and making recommendation for
improvements. Follows property specific second effort and recovery
plan. Stays readily available/ approachable for all team members.
Demonstrates knowledge of the brand specific service culture.
Ensuring Exceptional Customer Service Provides services that are
above and beyond for customer satisfaction and retention. Serves as
a role model to demonstrate appropriate behaviors. Manages
day-to-day operations, ensuring the quality, standards and meeting
the expectations of the customers on a daily basis. Takes proactive
approaches when dealing with guest concerns. Sets a positive
example for guest relations. Stays readily available/ approachable
for all guests. Reviews comment cards and guest satisfaction
results with employees. Responds in a timely manner to customer
service department request. Additional Responsibilities Provides
information to supervisors and co-workers by telephone, in written
form, e-mail, or in person. Analyzes information and evaluates
results to choose the best solution and solve problems. Performs
hourly job function if necessary. Extends professionalism and
courtesy to team members at all times. Comprehends budgets,
operating statements and payroll progress report. To apply now, go
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Additional
Location - Santa Ana, California; Costa Mesa, California; Newport
Beach, California; Tustin, California; Fountain Vallety,
California; Lake Forest, California; Anaheim, California Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Irvine , AsstMgr-Ops F&B (NE)(HtlOps) - Irvine Marriott - (19093894), Other , Irvine, California
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