IrvineRecruiter
the smart solution for Irvine jobs

Full-Time Head Teller - South OC Area

Company: Citi
Location: Irvine
Posted on: February 14, 2019

Job Description:

Full-Time Head Teller - South OC Area Primary Location: United States,California,Irvine Education: Other Job Function: Sales Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: Description Position Summary: The Teller 3 role is a critical position for selected branch teams in helping the branches achieve its sales, service and operational goals. The Teller 3 creates and develops a positive relationship with Citi's clients and delivers solutions by identifying referral opportunities for new products and services based on the customer's financial goals. The Teller 3 performs efficient and accurate banking transactions while: Communicating clearly with clients Making clients feel appreciated Making it easy to do business with the bank Position Responsibilities: Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Effectively executes all service and referral routines to deepen client relationships Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Proven track record of client-centric service (KDS for internal candidates) Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed Acts as the Head (Lead) Teller in the branch. Duties/skills may include: Good leadership skills and the ability to motivate others Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi's business plan goals Providing working leadership and guidance to peer Tellers through assignment of work and technical guidance, when needed Assisting leadership team with leading by example Managing the supply of cash for branch needs based on business demand. Manage incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed Interest in pursuing a supervisory role in the future Qualifications Retail/sales experience preferred Ability to assist customers and provide effective on-the-job coaching to other staff members Sales, cashier or other money-handling experience desired Proven cross-sell experience Excellent verbal and written communication skills Analytical and problem solving skills Basic computer skills 12 months cumulative work experience in a role of similar scope and responsibility preferred High school diploma, GED or equivalent relevant experience Additional Responsibilities with Increased Authority:The Head Teller (Teller 3) position includes responsibilities to perform officer functions that allow for greater efficiency and flexibility of the branches. The Head Teller will be granted all authorities granted to an officer, except the listed restrictions. Required Criteria for Granting Increased Authority is as follows: Minimum of one year operational experience with Citibank or comparable experience 1 or 2 rated performance appraisal (preferred) and in good standing Successfully completed the following training (as applicable to the granted authorities) designed by the Learning and Development team: Classroom training: Assistant Branch Manager Basics Audit Basics CitiBusiness Account Documentation Web-based training: Overdraft Decision Making, pre work only ABC's of Funds Availability Adheres with all restrictions that apply to all Increased Authority Tellers - as outlined in Source 2.0 - (which cannot be waived for any reason)Note: External Teller 3 candidates will be required to submit a Video Interview to complete their application.

Keywords: Citi, Irvine , Full-Time Head Teller - South OC Area, Other , Irvine, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Scheduling Interviews - Work From Home!
Description: We are seeking upbeat and motivated individuals to join our award winning team. This is a solid company that offers top notch training
Company: Professional Home Career Advantage
Location: Yucaipa
Posted on: 02/18/2019

Work From Home Opportunity
Description: Do you have an entrepreneurial spirit and great people skills Nationally known company is seeking highly motivated and energetic individuals to join
Company: Prosperity Legacy
Location: Simi Valley
Posted on: 02/18/2019

HR Personnel Assistant - Work From Home
Description: Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads on a daily basis of (more...)
Company: Mommy Jobs Online
Location: Apple Valley
Posted on: 02/18/2019


94F Special Electronic Devices Repairer
Description: The Army National Guard utilizes many forms of sophisticated equipment on and off the field. As a Special Electronic Devices Repairer, you will ensure that vital instruments and tools are meticulously (more...)
Company: Army National Guard
Location: Burbank
Posted on: 02/18/2019

Research Associate / Sr. Associate - Downstream Process Development
Description: Research Associate / Sr. Associate - Downstream Process Development, Irvine area, CA br br Position Summary/Objective: br br The Research Associate provides laboratory support for Process Development (more...)
Company: Kelly Services
Location: Tustin
Posted on: 02/18/2019

Professional Color Advisor
Description: ARE YOU Passionate about color and design, personable, creative, a team-player, inquisitive, go-getter, self-motivated, organized If these keywords describe you, the Professional Color Advisor position (more...)
Company: Dunn Edwards
Location: Tustin
Posted on: 02/18/2019

13J Fire Control Specialist
Description: JOINT Automated Systems are tools that help provide strategic coordination and situational awareness at the tactical levels of combat. As a Fire Control Specialist, your primary responsibility will be (more...)
Company: Army National Guard
Location: Burbank
Posted on: 02/18/2019

Lead Cook Banquet kitchen F/T AM/PM SHIFT - Renaissance Indian Wells Resort & Spa (18003ISC)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International, Inc.
Location: Palm Springs
Posted on: 02/18/2019

Freelance Job Promoter - Work From Home
Description: Mommy Jobs Online is now recruiting Freelance Job Promoters to work remotely. Great opportunity for the perfect person that has a home office setup to work remotely. At Mommy Jobs Online our qualified (more...)
Company: Mommy Jobs Online
Location: Apple Valley
Posted on: 02/18/2019

91D Power-Generation Equipment Repairer
Description: Since the Army National Guard uses a plethora of electronic systems, power is essential to success. As the Power-Generation Equipment Repairer, you'll supply the power to run virtually every aspect of (more...)
Company: Army National Guard
Location: Burbank
Posted on: 02/18/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Irvine RSS job feeds