Payment Processing Specialist
Company: TTEC
Location: Irvine
Posted on: September 17, 2023
Job Description:
Bringing smiles is what we do at TTEC for you and the customer.
As a Payment Processing Specialist working onsite in Irvine, CA,
you'll be a part of creating and delivering amazing customer
experiences while you also #experienceTTEC, an award-winning
employment experience and company culture. This position requires
that you reside within 50 miles of Irvine, CA.What You'll be Doing
Do you have a passion for helping others and giving them peace of
mind? In this role, you'll be responsible for handling related to
the posting, correction, recording and reporting of payments from
customers. Whether it's getting answers for your customers quickly,
being the human interaction in processing payments, you'll be the
difference between their customer experience just being average or
an exceptional one.During a Typical Day, You'll
- Update customers account information
- Prepares and processes incoming payments
- Processes exceptions, credit cards denials, incomplete
applications, and incomplete transponder requestsWhat You Bring to
the Role
- 6 months or more of bank teller or finance experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service
knowledge
- Computer experience What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where
giving back is encouraged
- A global team of curious lifelong learners guided by our
company values
- Base wage starting at $16.23 per hour
- And we have a healthy benefits package based on your position
that could include PTO, tuition reimbursement, health and wellness
incentives Visit for more information. A Bit More About Your Role
We're committed to ensuring you have the skills and support to be
successful in your role throughout your career. From your first day
in training, through individualized webcam-enabled, engagement and
coaching, on into 1000s of free courses to support your career
growth wherever that may take you. And we know that you bring with
you the one necessary ingredient that can't be taught - a caring
and supportive nature that will shine through as you help
customers. Our TTEC community is here for you as one dynamic,
global family. You'll report to Manager. You'll contribute to the
success of the customer experience and the overall success of the
team. About TTEC Our business is about making customers happy.
That's all we do. Since 1982, we've helped companies build engaged,
pleased, profitable customer experiences powered by our combination
of humanity and technology. On behalf of many of the world's
leading iconic and hypergrowth brands, we talk, message, text, and
video chat with millions of customers every day. These exceptional
customer experiences start with you. TTEC is proud to be an equal
opportunity employer where all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. TTEC embraces
and is committed to building a diverse and inclusive workforce that
respects and empowers the cultures and perspectives within our
global teams. We aim to reflect the communities we serve, by not
only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued,
belonging, and comfortable being their authentic selves at work. As
a global company, we know diversity is our strength because it
enables us to view things from different vantage points and for you
to bring value to the table in your own unique way.
Keywords: TTEC, Irvine , Payment Processing Specialist, Other , Irvine, California
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