Payment Processing Specialist

Company: TTEC
Location: Irvine
Posted on: September 17, 2023

Job Description:

Bringing smiles is what we do at TTEC for you and the customer. As a Payment Processing Specialist working onsite in Irvine, CA, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. This position requires that you reside within 50 miles of Irvine, CA.What You'll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll be responsible for handling related to the posting, correction, recording and reporting of payments from customers. Whether it's getting answers for your customers quickly, being the human interaction in processing payments, you'll be the difference between their customer experience just being average or an exceptional one.During a Typical Day, You'll

• Update customers account information
• Prepares and processes incoming payments
• Processes exceptions, credit cards denials, incomplete applications, and incomplete transponder requestsWhat You Bring to the Role
  • 6 months or more of bank teller or finance experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer experience What You Can Expect
    • Supportive of your career and professional development
    • An inclusive culture and community minded organization where giving back is encouraged
    • A global team of curious lifelong learners guided by our company values
    • Base wage starting at $16.23 per hour
    • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Manager. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Keywords: TTEC, Irvine , Payment Processing Specialist, Other , Irvine, California