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Specialist II, Impl Trng

Company: NEXTGEN Healthcare
Location: Irvine
Posted on: May 18, 2023

Job Description:

Specialist II, Impl Trng

Job Responsibilities:

Documents customer requirements and configures applications to meet customer-specific business processes.
Interfaces with customers during design and deployment of business solutions.
Manages the solutions through deployment, training, and hand-off activities.
Translates client's business requirements into application definitions, workflows, business processes, and solutions.
Creates and maintains system-related documentation, such as business, system, and functional requirements, process flows, status reports, and configuration worksheets.
Identifies problems and researches alternatives through testing and consulting with peers.
Proposes solutions to clients requirements
Oversees resource schedules and coordinates schedule updates to maximize productivity and revenue capture.
Prepares presentations, gains consensus from client and implementation team, and implements solutions.
Configures and deploys enterprise application and business processes.

  • Configures and deploys enterprise application and business processes.
  • Tracks key performance indicators/metrics.
  • Supports testing of the application prior to end-user acceptance testing.
  • Prepares hand-off and custom project training documents.
  • Ensures that all projects are delivered on time and on target of the budgets.
  • Participates in cross-functional teams to explore process improvement initiatives, measure results, and refine processes to achieve business objectives.
  • May be involved in pre-sales product demonstrations or provide assistance in scoping projects or developing proposals.
  • This position may have potential responsibility for SOC-II Controls.
  • This position may require knowledge of applicable data privacy practices and laws.
  • All employees of NextGen Healthcare are required to complete annual HIPAA and compliance training.
  • All employees of NextGen Healthcare are required to read and accept code of conduct upon hire and annually thereafter.
  • This role may have access to sensitive data to include PII and ePHI.


    • Bachelor's Degree (four-year college or technical school) Preferred, Field of Study: Electronic data processing, information systems, systems analysis, and computer programming


      • 3-5 years of experience in electronic data processing, information systems, systems analysis, and computer programming
        Experience in EHR (Electronic Health Records), PM (Practice Management) software preferred.
        Experience in clinical setting and/or behavioral health setting a plus.

        Knowledge, Skills, & Abilities:

        • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
        • Business Acumen - Ability to grasp and understand business concepts and issues.
        • Communication, Oral - Ability to communicate effectively with others using the spoken word.
        • Communication, Written - Ability to communicate in writing clearly and concisely.
        • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
        • Deductive Reasoning - Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
        • Detail Oriented - Ability to pay attention to the minute details of a project or task.
        • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
        • Project Management - Ability to organize and direct a project to completion.
        • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
        • Working Under Pressure - Ability to complete assigned tasks under stressful situations.

          NextGen Healthcare believes in strength through diversity. We are an equal opportunity workplace and an affirmative action employer supporting Diversity, Disabled, and Protected Veterans. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
          To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Because NextGen Healthcare believes in providing a safe work environment, we conduct background checks as part of our hiring processes.


          Assist external clients in the implementation of software or solutions. Evaluates client needs, develops configurations that support business processes, executes on delivery and implementation plans, and tests and troubleshoots final configurations
          Remote Location, Any, 00000

Keywords: NEXTGEN Healthcare, Irvine , Specialist II, Impl Trng, Other , Irvine, California

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