Senior Lead, First Party Submissions

Company: Blizzard Entertainment, Inc.
Location: Irvine
Posted on: May 16, 2023

Job Description:

Team Name:
Quality Assurance

Job Title:
Senior Lead, First Party Submissions

Requisition ID:
R019316

Job Description:

The concept of "Blizzard polish", that is, the infinite care and loving attention to detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It's a responsibility shared across the company - and its undisputed heart and soul is Blizzard QA. We're searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come.

Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us! If your career is ready for its next great challenge, get in touch and let's get to work!

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.

Responsibilities

• Lead, recruit, and coach a team of submissions specialists towards individual and team excellence
• Oversee first party and age rating board submissions activities across all titles and platforms
• Ensure tracking of first party waivers and certification compliance issues into database systems
• Partner and provide high value quality-related services to development leadership
• Be accountable for the quality of all work and relationships on their team
• Create, monitor, and control metrics impacting product and team quality
• Coach and develop leadership talent for succession planning
• Lead, connect, and partner with teams across Blizzard towards quality initiatives
• Ensure project tracking tools and documentation meet team standards and up to date
• Effectively drive and facilitate group tasks to completion and promote a team environment
• Build strong relationships, based on skills, knowledge, and trust, with internal and external partners
• Continuously seek technical and process improvement opportunities
• Handle other duties as assigned
  
  Requirements
  
  • 4+ years of experience submitting AAA games to first parties and age ratings boards across multiple platforms
  • 7+ years team leadership experience
  • Bachelor's Degree in related field or equivalent industry experience
  • Exceptional ability to lead, inspire, and develop people
  • Excellent written and verbal communication and follow-up skills
  • Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
  • Strong project planning and management, people management, risk management, and issue resolution skills
  • Ability to work under tight deadlines while maintaining meticulous attention to detail and accuracy
  • Ability to influence without authority
  • Passion for games, commitment to quality, and continuous learning
    
    Pluses
    
    • Global age rating boards experience
    • Console and mobile technical requirements testing experience (TRC, XR, App Store Review Guidelines, etc.)
    • ISTQB Certified Tester Foundation Level (CTFL) or equivalent
    • Project management certifications
      
      Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We've worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.
      
      We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
      
      We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.
      
      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences...ever. Join us!
      
      Rewards
      
      We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
      
      • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
      • 401(k) with Company match, tuition reimbursement, charitable donation matching;
      • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
      • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
      • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
        
        Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.
        
        In the U.S., the standard base pay range for this role is $77,760.00 - $143,920.00 Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.

Keywords: Blizzard Entertainment, Inc., Irvine , Senior Lead, First Party Submissions, Other , Irvine, California