Community Systems Specialist

Company: Oakmont Senior Living
Location: Irvine
Posted on: January 26, 2023

Job Description:

Community Systems SpecialistSalary range: $65-85kOakmont Management Group (OMG) is looking for a full-time Community Systems Specialist - for a busy and growing company. Oakmont is proud to offer luxury amenities and services to both active seniors and those in need of quality assisted living and memory care services. Oakmont currently operates 63 communities throughout California and Nevada, with more communities in the new development pipeline.This position will be responsible for supporting the operational systems applications and the on-site associates at the community level. Responsibilities will include managing the resident billing accounts and assisting on-site associates with system adjustments to ensure all billing is accurate. Prior experience in the Multi-family industry is highly-desired.Why should you choose a career with Oakmont?401k Retirement Plan & Life InsuranceMedical, Dental and Vision benefitsVacation, Personal Day, Sick Pay, HolidaysStudent Loan RefinancingPet InsuranceLifeCare, Employee Assistance ProgramEmergency Family FundCareer Growth, Relocation and Travel OpportunitiesEssential Job FunctionsAdvanced systems support of operations software which includes RealPage & OneSite. Comfortable working in property management systems.Responsibilities include working conventional tickets, systems administration, troubleshooting system anomalies, determining root cause, and escalating to vendor accordingly.Conventional tickets include ledger and payment transaction troubleshooting, setting changes, scheduled billing and ledger adjustments.Working closely with community back offices to ensure resident ledgers accurately reflect billing, payment, and other activity.Assisting communities with adoption of electronic payments, entering scheduled payments on resident's behalf.Other duties as assigned.Required Education, Experience, and QualificationsIn depth knowledge of OneSite application, ledger, settings, and workflow preferred and basic accounting knowledge.Bachelor's Degree - preferably in a business field.Excellent written and verbal communication skills.Strong organizational skills and detail oriented.Self-starter, able to work independently.Ability to adapt as department evolves to support the business.Proficiency in Microsoft Office Suite.Oakmont Management Group is an Equal Opportunity Employer.

Keywords: Oakmont Senior Living, Irvine , Community Systems Specialist, Other , Irvine, California