Customer Service Payment Clerk
Company: Glidewell Dental
Posted on: November 25, 2022
*Essential Functions: *
* Processes auto pay enrollments received by phone, email and
* Accurately records payments received into Great Plains or
* Sends funds electronically to the bank utilizing business deposit
* Assists with generation, print, and fold of monthly customer
statements and past due letters.
* Ensures accurate posting by verifying the account number, company
name, payment amount and invoices.
* Returns duplicate and/or overpayments received to the customers
via US Mail.
* Resolves customer inquiries related to current and previous
account balance and credit card and check payments.
* Assists with general office tasks including department work
queues, faxing, emailing, filing and outbound calls regarding
invalid check and/or credit card data received.
* Performs other related duties and projects as business needs
require at direction of management.
*Education and Experience: *
* High School diploma or equivalent.
* Minimum one (1) year of customer service experience.
* General knowledge of accounting terminology.
* General knowledge of billing procedures and collections.
Job Type: Full-time
Pay: $18.00 per hour
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Paid training
* Vision insurance
* 8 hour shift
* Monday to Friday
Ability to commute/relocate:
* Irvine, CA 92612: Reliably commute or planning to relocate before
starting work (Required)
Work Location: One location%58047475%
Keywords: Glidewell Dental, Irvine , Customer Service Payment Clerk, Other , Irvine, California
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