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Application Administrator

Company: Frasco Inc
Location: Irvine
Posted on: August 7, 2022

Job Description:

ABOUT US: Frasco Investigative Services, provides high quality investigations throughout the United States. Frasco is a full-service investigation corporation serving the insurance and legal communities. Our client base includes many of the nation's largest insurance carriers in the workers' compensation, liability, and disability arenas, corporate and independent counsel, risk managers, municipalities, and public agencies. Services we provide include background investigations, surveillance, statement & interviews, and other investigative endeavors. Essential job functions include, but are not limited to: The Application Administrator will be responsible for analysis, configuration and maintenance of the Microsoft Dynamics 365 platform including Dynamics CRM and a customized Field Service application. The ideal candidate will have knowledge of Dynamics CRM entities, workflows, configuration (including UI / form development), security, reporting / dashboards, custom development including Field Service, web portals, data integrations, and CRM/SharePoint relationships. Additional areas of responsibility may include gathering and defining use requirements, user support related to the application and Power BI dashboard development.

Working with our IT Director, duties/responsibilities include but are not limited to: Perform systems administration, maintenance, development and troubleshooting for Dynamics 365 including CRM and customized applicationsConfigure, enhance and maintain Dynamics CRM Field Service, Customer Service, Sales, Marketing and Finance applicationsImplement works flows and automation to create system and organizational efficienciesManage SharePoint and Dynamics 365 database Manage users and contacts including security roles and permissionsConfigure and maintain client, vendor and employee portals for Dynamics CRM applicationResolve user technical issues and provide support to resolutionFamiliarity with the following would be a plus:Custom CRM plug-ins based on needs identified by user base using C++, C#, and JavaScriptImplement and maintain Azure WebAppsIntegrations utilizing JSon, SOAP, XML and SFTPImplement management information reports and dashboards utilizing PowerBI, SSRS and FetchXMLKnowledge and Skills--- Microsoft Dynamics 365' experience is required --- Azure/Active Directory --- SharePoint Configuration and administration--- SDLC: Agile and waterfall processes, quality assurance, testing, bug identification and remediation--- Disciplined documentation--- Excellent troubleshooting skills--- Attention to detail--- Problem solver--- Great communication skills and user support--- Strong organizational skills and ability to handle multiple simultaneous projectsQualifications--- BA/BS in Computer Science or related degree preferred--- HS Diploma, Associates Degree, or Technical Certification considered with work experience--- 3+ years working with Dynamics 365, CRM, Azure, and Active Directory--- Computer Security Experience/Certifications o Microsoft 365 Certifications The Frasco Application Administrator is eligible for Health benefits package, which includes--- Health, dental, vision, and life insurance--- PTO--- Paid holidays--- 401(k) Plan/company match--- FSA and Employee Discount and Ancillary Benefit Programs; the first of the month after a 60 day waiting period. This is an hourly Non-Exempt position.Compensation: Commensurate with education and experiencePM21PI187361015

Keywords: Frasco Inc, Irvine , Application Administrator, Other , Irvine, California

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