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Accounts Receivable Representative

Company: OPTIMUM PROFESSIONAL PROPERTY MANAGEMENT INC.
Location: Irvine
Posted on: May 14, 2022

Job Description:

Job Description COME WORK WITH US!!!Optimum has been recognized as one of OC Top Places to Work for the past 3 years. We offer competitive salaries, encourage work life balance and strong support from our fantastic team members.We are looking for a customer service driven individual who is interested in getting involved in the HOA industry as an Accounts Receivable Representative that understands the benefits of a team culture and works with the team to exceed the expectations of our clients and vendors. Our priority is ensuring quality service and striving to be better than our competitors. We are excited to have you join our dynamic and talented team. HOW WE INVEST IN YOUWe offer a competitive salary along with medical, dental, life insurance, 401K match, mileage reimbursement, paid vacation, paid sick leave and paid holidays. We compensate you for effectively managing six or more associations, if you desire, through our portfolio bonus program, along with a portion of all Management extras. We provide a work life balance by providing flex time and a generous amount of time off. We are proud of our on-going training program, certification opportunities and professional growth, these are just a few more ways we invest in YOU!OUR COMMITMENT Our focus is to elevate industry service standards following our 26-year service vision. Our vision serves as the framework for our roadmap and guides every aspect of our business by describing what we need to accomplish, in order to continue achieving sustainable, quality growth. We are committed to enhancing our leadership and industry expertise to become the premier choice in community management.Job Responsibilities Include (but are not limited to):Billing:

  • Answer incoming Billing/Escrow calls
  • Backup for Escrow Department
  • Backup for cash receipts processing
  • Maintain and update Association documents with 3rd party Escrow services to include, but not limited to:
    • Welcome packages
    • Assessment Amounts
    • Special assessments
    • Insurance
    • Offsite addresses
    • Delinquency reportingCollections:
      • Process late charges (15-day and 30-day)
      • Process pre-liens (45-day and 60-day)
      • Process liens
      • Assist in processing intent to foreclose and attorney packages
      • Correspond with Board Members, Community Association Managers, Attorneys and Homeowners for collections matters
      • Process foreclosures (pull trustee's deed upon sale, transfer account in the banks name and prorate assessments, accordingly, send notice to collection attorney)
      • Send account histories and W-9 to Bank for foreclosed properties
      • Follow-up with collection attorneys on all pending matters (requests, complaints, etc.)
      • Process approvals/denials of all requests from the collections department after the minutes/decisions have been submitted to the collection's mailbox
      • Process small claims cases (file lawsuit, attend small claims court/represent association in court, and track payments for judgments)
      • Process requests from Collection Attorneys, Community Association Managers and Homeowners
      • Handle escalated collection attorney matters based on Board requests
      • Process collections reports as requested by the Manager for Board Meetings Knowledge, Skills and Experience:
        • HOA (property management) experience preferred but not required
        • At least 2 years collection experience preferred
        • 4 year college degree is a plus, but not required
        • Excellent communication skills (both written & verbal)
        • Strong attention to detail
        • Customer service driven
        • Strong organizational and time management skills
        • Critical thinking & problem solving skills
        • Proficient in Microsoft Office Suite Benefits:Medical, Dental, 401K, Paid vacation, Paid sick leave, Paid holidays, Incentive Programs, and A LOT of Company Functions!

Keywords: OPTIMUM PROFESSIONAL PROPERTY MANAGEMENT INC., Irvine , Accounts Receivable Representative, Other , Irvine, California

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