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Imaging Coordinator

Company: American Advisors Group
Location: Irvine
Posted on: January 15, 2022

Job Description:

Overview:AAG, is the nation's leading reverse mortgage lender. The company is dedicated to giving seniors a better financial outcome in retirement through the responsible use of home equity. In addition to federally-insured Home Equity Conversion (Reverse) Mortgages, AAG offers a full suite of senior home equity solutions, including traditional and proprietary mortgages and real estate services. AAG has more than 1,300 employees and a national operating footprint with offices in California, Arizona, Texas, Georgia and New York.
AAG operates by core values of Caring, Driven and Ethical and has been ranked an Orange County Top Workplace every year since 2013. Through the AAG Foundation, the company provides support to AAG employees in need, seniors in the community, and victims of human trafficking, and encourages employee participation in AAG Foundation events through its volunteer-time-off program. Through the AAG Foundation and AAG's official employee engagement program, #ProjectInspire, employees are given a sense of higher purpose which both inspires and invigorates the workforce.
We reward hard work, promote from within and offer excellent training and career development. If this sounds like a company you are interested in joining, please review the job description below.
The Imaging Specialist is responsible for performing a variety of administrative tasks including, but not limited to, receiving and assigning loan files for imaging, scanning and indexing closing documents and trailing documents, process shipping of various loan documents.Responsibilities:

  • Monitor and track daily fundings to ensure loan files/inventory is imaged according to established service level agreements.
  • Use multiple technology platforms to indicate loan status, critical dates, and follow-up documentation requests and receipts.
  • Using an electronic document management system, scan, image and index various loan documents received in the post-closing file management department.
  • Continuously monitor the working order of equipment and the software needed to perform job duties. Promptly report malfunctions to management.
  • Timely identification of issues as well as providing solution recommendations.
  • When required, work with all necessary internal and external partners to obtain missing documents.
  • Perform quality post-imaging reviews to ensure the legibility, proper indexing, and quality completion of imaging duties.
  • Physically receive incoming trailing documents via various mail sources.
  • Physically deliver mail to appropriate internal departments.
  • Physically file, and organize, trailing documents in filing cabinets.
  • Create and provide internal partners with shipping labels, as needed or requested.
  • Prepare shipping labels, create shipping manifests, and physically package various loan documents for shipping.
  • Maintain knowledge of industry compliance standard rules and regulations, as well as affiliated disclosures and mortgage loan documents.
  • Perform daily duties while demonstrating initiative, disciplined time management, positive team-player behavior, and complete all work assigned.
  • Performs other related duties as assigned.Qualifications:
    • Highly motivated, organized and detail oriented with the ability to thrive in a fast-paced, high volume, goal and deadline-oriented environment
    • Ability to handle competing priorities effectively and within established timeframes
    • High level of integrity and trust; must be a team player with a selfless attitude
    • Ability to apply critical thinking for all elements of loan documentation construction
    • Mortgage experience preferred including knowledge of loan documents, but not required
    • Ability to work varying hours and overtime if needed
    • Strong computer and software experience required
    • Strong customer service
    • Strong problem-solving skills
    • Some college education preferred or its equivalent work experience, but not required.

Keywords: American Advisors Group, Irvine , Imaging Coordinator, Other , Irvine, California

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