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Patient Coordinator (Golden Vision Optometry - Irvine, CA)

Company: VSP Ventures Optometric Solutions LLC
Location: Irvine
Posted on: January 15, 2022

Job Description:

Job Description General Summary Primary role is to provide high quality patient experience by welcoming and communicating with patients and to creating an efficient patient flow and flawless patient transition throughout the eye care experience SIGN ON BONUS $500 on first paycheck and $500 after 90 days of employment. Essential Functions Prioritizes a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, completing the check-in and check-out process Work collectively with staff, doctor and patients by documenting patient information, updating records and collecting patient payments Answers and triages patient correspondences received via telephone, email and fax; responds to inquiries in a timely fashion. Maintains patient records/files to ensure accurate record keeping, security and confidentiality of files Coordinates scheduling of patient's appointments necessary to maintain patient flow, confirms all patients, and prepares charts for scheduled patients Performs confidential administrative functions such as assembling reports, records release and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Works on special projects, cross train in different departments, and perform other related duties assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing Administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquires Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment VSP Ventures Benefits VSP Ventures employees enjoy a competitive benefits package designed to support employees and their families at all stages of their lives. With low-cost medical options, a generous 401(k) plan, and much more, we want our employees to thrive and be their best selves. Discover the many benefits available to full-time employees: Robust medical insurance plans with low premium cost-share after 60 days Comprehensive dental coverage with low premium cost-share after 60 days Vision insurance and eyewear discounts after 60 days Retirement savings plan after 90 days for employees 21 years Generous paid time off, vacation pay, and sick leave Depending on tenure and position, benefits may vary. Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Keywords: VSP Ventures Optometric Solutions LLC, Irvine , Patient Coordinator (Golden Vision Optometry - Irvine, CA), Other , Irvine, California

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