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Implementation Specialist - Remote

Company: Kepro
Location: Irvine
Posted on: January 13, 2022

Job Description:

Description

Implementation Leader - Remote

  • Are you an experienced implementation leader looking for a new challenge?
  • Do you have a passion for supporting others through implementing care management, quality and assessment operations in the health care arena?
  • Do you have a bachelor's degree in a clinical, allied health, business, public health, public administration, hospital administration, health care administration, business administration or a technical field?
  • Are you looking for a new challenge to enhance your business analyst and project management skills?
  • Are you more focused working from your home office?
  • Are you motivated, energetic and excited to become part of the Kepro team?
    If so, you might be our next new team member!

    Note: This is a fully remote position that may require occasional automobile and/or air travel to and overnight stays near existing and new Kepro office locations (pending the status of the pandemic).

    Who We Need

    Your project management and business analysis skills will help you implement high priority contracts focused on care management, health care quality and assessment operations. Your ability to envision, strategize and plan will support your ability to execute projects. You can capably diagnose and solve problems, identify risk and strategize mitigation. You are willing to roll-up your sleeves and do what it takes to deliver. You can successfully manage the customer, project communications, risks and support operations through stabilization of their new contract. You are an end-to-end thinker and able to fully document processes and plans. You can adapt to multiple types of projects and can prioritize and run multiple projects simultaneously. You are naturally inclined toward process improvement.

    Why us?

    Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.

    People Focused. Mission Driven.

    Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.

    We do this through our people.

    At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.

    Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

    What You'll Do
    • Lead cross-functional teams to implement operations for small and large contracts in the health care space (federal, state, commercial); support other company initiatives/projects as needed
    • Develop and deliver documentation including (but not limited to): Project schedule, executive and customer status report, risk management plan, communication management plan, customer meeting agenda/notes, internal meeting agenda/notes, business requirements documentation
    • Review and support operations' development and submission of written project deliverables; obtain all necessary customer sign-off
    • Evaluate and support project readiness for contract go-live
    • Manage issues and risks; work with the team to develop mitigation strategies, drive issues to resolution and escalate to senior leadership as needed
    • Develop operational and technical/system process workflows for new business opportunities incorporating operations, technology and reporting
    • Write business requirements for technology, web sites, reporting; lead sessions with operations team to document and review requirements
    • Support user acceptance testing, often bridging the gap between IT and Operations
    • Utilize your project management and business analysis skills to successfully support implementations and other projects
    • Support Business Development team by developing project schedules, bid content and process workflows for inclusion in RFP/RFQ responses
    • Other duties as assigned
      What You'll Need
      • Bachelor's degree in clinical, allied health, business, public health, public administration, hospital administration, health care administration, business administration or technical field
      • Master's degree preferred
      • PMP or Six Sigma certification preferred
      • 5 years' experience with similar work - Project Management and Business Analysis, implementations, process improvement, consulting
      • Experience with health care and medical management which may include health plan operations, utilization management, case management, claims, health care start-up and/or health care services
      • Project Management: Familiarity with project management standards and industry best practices, including PMBOK
      • Business Analysis: Process mapping, operational and system configuration business requirements and user acceptance testing
      • Problem solving
      • End-to-end thinking
      • Adaptability
      • Written and verbal communication - ability to communicate successfully with project teams, lead customer meetings, and present executive status reports
      • Technology acumen - ability to learn Kepro's systems and processes in support of designing solution/workflows necessary for a new operation
      • Technology: MS Word, Excel, PowerPoint, Visio, Teams; Smartsheet (preferred) or MS Project for project schedules
        Thank You!

        We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Kepro and invite you to apply to future openings that may be of interest. Best of luck in your search!

        - The Kepro Talent Acquisition Team

        Mental And Physical Requirements

        The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.

        EOE AA M/F/Vet/Disability

        Kepro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: Kepro, Irvine , Implementation Specialist - Remote, Other , Irvine, California

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