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UX Researcher (REMOTE)

Company: Cella
Location: Irvine
Posted on: January 12, 2022

Job Description:

We have the UX Researcher position you seek! Take a peek at this 3 month/fully remote contract opportunity with our client, a leader in health insurance! For this position, you will be working closely with a team of content, design, and product specialists, researching to inform the continued development of our client's benefit management experiences. You will also apply any experience, knowledge of social science, design, and e-commerce best practices to identify tactical and programmatic research needs.

UX Researcher Responsibilities

  • Define testable hypotheses that are relevant to the business and design approaches to address general user experience and product marketing questions
  • Develop research plans and recruitment criteria with stakeholder input
  • Collect research data using a broad range of methods (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys) directly, in collaboration with other research staff, or using vendors
  • Present findings and implications (from a single study or a combination of multiple studies and/or data sources) to stakeholder audience
  • Work closely with various stakeholders (e.g. product, design, development) to produce high quality, innovative designs that leverage research insights
  • Be a customer advocate, helping to ensure teams have a clear picture of the end user experience
  • Investigate and socialize new technology, processes, and/or research approaches
    UX Researcher Requirements
    • BA/BS in related field; advanced degree in Cognitive Science, Statistics, Human- Psychology, Computer Science, Computer Interaction or related field preferred
    • 5+ years UX research experience, ideally a mix of B2B and B2C
    • Experience using a variety usability methods for both remote and in-person research, including: card sorting, heuristic evaluation (formal and informal), cognitive walkthroughs, participatory design / co-creation workshops
    • Ability to manage a research project from end-to-end including eliciting stakeholder goals, study design, screener development and recruiting management, test moderation, data analysis and reporting
    • Strong written, verbal, and presentation skills
    • Ability to support multiple simultaneous projects and product teams JobID: 323287JL

      Cella is an equal opportunity employer. All applicants will be considered for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other characteristic protected by federal, state, or local law.

Keywords: Cella, Irvine , UX Researcher (REMOTE), Other , Irvine, California

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