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Commercial Claims Liaison - Property and Casualty - Claims Advocate - Orange County

Company: Insurance Relief
Location: Irvine
Posted on: November 22, 2021

Job Description:

Commercial Claims Liaison - Property and Casualty - Claims Advocate - Orange County
The Why. . .
To help people. To help them navigate the complexities of the claims process. Do you ever feel that the stack of claims cases you currently work on just seems to be getting bigger with no end in sight? Does it ever feel like you are running on a treadmill and working hard but getting nowhere? Are you just looking for something different in claims? Do you want to see how your claims expertise can be used to help claimants? We are looking for someone to use all that claims knowledge to help on the consulting side of the claims industry. This is a rare claims opportunity that allows you to work as a claims advocate, helping your clients get better positive outcomes quickly and efficiently. You can help get claims accepted instead of getting them denied. As the Commercial Claims Liaison you will be the primary point of contact for agency clients and carrier representatives. Providing customer support and guidance in the risk management and claims filing process. The Claims Liaison will be a fundamental part in ensuring client retention and satisfaction during the claims progression. The How. . .

  • Work directly with clients to assess risk and proactively help minimize potential claims by assessing potential risk hazards
  • Get to assist in presentations and conduct face-to-face meetings with clients on a regular basis
  • Coordinate the claims communication and processes between the client and carrier, to ensure efficient flow of claims filing
  • Create and maintain an environment that fosters superior customer service and support
  • Work closely with clients to help gather the appropriate information to file a claim
    • Keep in steady contact with carriers and representatives throughout each claim process
    • Maintain claim files, diary, and/or record keeping, etc.
    • Review and audit regularly
    • Assist clients with basic coverage questions and interpret policy language
    • Help clients accurately file claims
      The Who. . .
      An established, very reputable insurance brokerage with a legacy that goes back a half century. The company has stayed current and sustained growth by offering the newest lines of coverage in the ever changing landscape of a technologically advanced market. People stay at the company because it is awesome. The average employee tenure is over 10 years. The location isn't bad either. Located in a great building in the heart of Orange County with easy freeway access.


      What we need from you. . .
      • Minimum of 5 years relevant experience handling workers compensation claims with proven experience managing complex claims including analysis, investigation and evaluation
      • Ability to travel on a regular basis (mostly day trips with occasional overnight travel)
      • Microsoft Office Suite experience and knowledge required (intermediate to advanced)
      • Excellent customer service skills
      • Ability to communicate effectively via email, over the phone and in person'
      • P&C license and or a combination of education and professional insurance designations
        What' in it for you. . .
        Money, of course, the company offers a competitive salary and benefits package including health, medical, vision, dental, 401k, a healthy vacation policy, sick time and paid holidays. You can even have the flexibility of working from home on occasion. Most importantly, the satisfaction of helping people when they need you most.

Keywords: Insurance Relief, Irvine , Commercial Claims Liaison - Property and Casualty - Claims Advocate - Orange County, Other , Irvine, California

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