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Line of Credit Processor

Company: Americor
Location: Irvine
Posted on: November 18, 2021

Job Description:

Americor is an innovative finance technology company, offering a unique approach to debt resolution. Our high-growth company is seeking a Line of Credit Processor that will work directly with the clients to ensure they have a smooth transition from the Debt Resolution process into their Line of Credit.Job Duties & Responsibilities

  • Initiates contact to clients who now have reached the line of credit phase of the debt resolution program to explain the process and terms in detail
  • Requests required documents from the clients based on their current employment status for underwriting purposes
  • Reviews documents to ensure they are acceptable and current
  • Notifies clients of the approval or denial of the loan
  • Sends pre-funding documents to clients for signatures
  • Works closely with Negotiations and Payments Departments
  • Audits files once negotiation process is complete
  • Reviews and sends final loan documents to clients
  • Follows up with clients to answer any questions and ensure they have review and sign the final loan documents in a timely manner
  • Updates spreadsheets accordingly
  • Handles escalation calls and emails
  • Trains and assists new reps as needed
  • Maintains professional relationships with internal departments and customers; reliable, punctual, tactful, considerate of others, and practices open communicationRequired Skills & Experience
    • Bachelor's degree preferred
    • 1+ years customer service, administrative or document review experience or equivalent
    • Financial services experience a plus
    • Outstanding customer service skills with the ability to de-escalate difficult situations calmly and effectively
    • Ability to communicate clearly and professionally both verbally and in writing, while utilizing specialized skills of tact and persuasion
    • Superior time management, multi-tasking and organizational skills; able to work under deadline constrains while completing work accurately and efficiently
    • Exceptional attention to detail, with the ability to accurately review large quantities of information and identify errors
    • Good judgement with a highly developed sense of integrity and ability to consistently adhere to company and department guidelines and accurately apply policies and procedures to various situations
    • Great attention to detail with outstanding problem-solving skills and the ability to think outside the box to get the job done
    • Ability to thrive in a lively, team-oriented work environment, but also work well under minimal supervision
    • Flexible and adaptable with a positive attitude and a willingness to go above and beyond to get the job done
    • Technically savvy: Intermediate knowledge of MS Office programs, Intermediate computer literacy skills, quick and efficient typing skills
    • Self-motivatedAmericor offers a competitive benefits package:
      • Medical, Dental and Vision
      • Pet Insurance
      • Company Paid Group Life / AD&D Insurance
      • 7 Paid Holidays and 2 Flex Days to use at will
      • Paid Time Off
      • Flexible Spending/HSA
      • Employee Assistance Program (EAP)
      • 401(k)
      • Disability Insurance
      • Referral ProgramWe are an equal opportunity employer without regard to race, religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and any related medical conditions), gender, gender identity and expression, sexual orientation, transitioning status, national origin, ancestry, citizenship status, uniform service member status, military and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, mental or physical disability, holding or presenting a driver's license issued under Cal. Vehicle Code Section 12801.9, or any other category protected by applicable federal, state or local law.Americor Funding, Inc. (the "Company") has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters ("Agency"). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company's policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers.Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine or email address, directly to Company employees, or to the resume database will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.LTUdJdN22W

Keywords: Americor, Irvine , Line of Credit Processor, Other , Irvine, California

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