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Enrollment Analyst

Company: NTT DATA
Location: Irvine
Posted on: July 22, 2021

Job Description:

Job Description

Job Summary:

This role is a part of the Group Administration department and reports to the Group Administration Manager. The Enrollment Processor will be responsible for enrollment processing of dedicated accounts, correspondences, administration support, and coordinate inquiries from Clients, Client Services, Associates, and Service Representative. Successful candidates in this role are proactive, self-motivated, and enjoys working in a collaborative team environment. Responsibilities include the ability to manage tasks within client relationships and working to carry out client goals while meeting department goals.

Job Responsibilities::

  • Enrollment of employer groups and individual members in health plan benefits

  • Servicing multiple clients concurrently, often meeting deadlines

  • Review and/or reconciliation of customer bills and invoices

  • Record keeping of adds, terms, changes, and bills.

  • Liaising with internal teams and colleagues to resolve problems and find solutions.

  • Support on all aspects of Commercial health plan and COBRA Administration

This role may need to travel on rare occasions for company functions planned annually in advance. This full-time role includes a traditional Monday to Friday day shift that has planned Saturday rotations on occasions based on the needs of the business.

Basic Qualifications:

  • High School Degree or GED

  • 2+ years of claims and/or enrollment experience (Healthcare Preferred)

  • Minimum of 40 WPM without errors

Preferred Skills:

  • Advanced Excel expertise

  • Bi-lingual; English/Spanish, a plus


Keywords: NTT DATA, Irvine , Enrollment Analyst, Other , Irvine, California

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