Req ID: 40483
Location: Irvine, CA
Other location(s): Irvine (CA)
Relocation benefits offered: No
Travel required: None
"I can be myself at work."
You define yourself by more than just a job title, and we want
you to feel comfortable bringing your true self to work. We value
your talents, your traditions and your take on the world everything
that makes you unique. We're working hard to advance diversity,
equity and inclusion in our organization and our communities
because we know that what makes us different makes us better.
We want you to feel a strong sense of belonging. We value and
welcome your experiences, ideas and identity. Over 40 employee
resource groups unite our people and help to develop our collective
empathy through unfiltered conversations about race, ethnicity,
gender, gender identity, sexual orientation, faith, disabilities,
mental health and so much more.
"I can influence my income."
You want to feel recognized at work. Your performance will be
reviewed annually, and your compensation will be designed to
motivate and reward the value that you provide. You'll receive a
competitive salary, bonuses and benefits. Your company-funded
retirement contribution will be the equivalent of 15% of your
annual pay (including bonuses).
"I can lead a full life."
You bring unique goals and interests to your job and your life.
Whether you're raising a family, you're passionate about where you
volunteer, or you want to explore different career paths, we'll
give you the resources that can set you up for success.
- Enjoy generous time-away and health benefits from day one, with
the opportunity for flexible work options
- Receive 2-for-1 matching gifts for your charitable
contributions and the opportunity to secure annual grants for the
organizations you love
- Access on-demand professional development resources that allow
you to hone existing skills and learn new ones
COVID-19 HIRING: Our recruiting and onboarding activities are
virtual during the pandemic and we've transitioned to a
work-from-home environment until further notice. We are offering
generous work-from-home benefits to improve our associate's ability
to work remotely.
"I can succeed as Work Management Real Time Administrator at
As one of our Work Management Real Time Administrators, you will
play a critical role in administering department workforce
activities utilizing reports and productivity measurements and
keeping business goals top of mind. You will maintain and update
schedules using multiple Work Management systems. You will
communicate changes to clients within American Funds Service Group
(AFSG) and serve as a resource to the department and internal
business groups on matters related to intra-day staffing plans.
"I am the person Capital Group is looking for."
- You have experience monitoring call volume, number of calls on
hold, average speed of answer, etc and can make necessary changes
to meet department goals.
- You're a quick thinker who uses knowledge to effectively
communicate with teams and managers about schedules and any
changes. You have plenty of examples of times when you've gathered
information from a variety of sources and made quick decisions to
- You have experience updating data in work management systems,
tools and processes with the ability to apply it to work
- You have strong technical skills and have experience working in
systems like NICE IEX, running reports to provide data to client
"I can apply in less than 4 minutes."
You've reviewed this job posting and you're ready to start the
candidate journey with us. Apply now to move to the next step in
our recruiting process. If this role isn't what you're looking for,
check out our other opportunities and join our talent
"I can learn more about Capital Group."
At Capital Group, the success of the people who invest with us
depends on the people in whom we invest. That's why we offer a
culture, compensation and opportunities that empower our associates
to build successful and prosperous careers. Through nine decades,
our goal has been to improve people's lives through successful
investing. We know that our history is a testament to the strength
of the people we hire. More than 7,800 associates in 30+ offices
around the world help our clients and each other grow and thrive
every day. Find us on LinkedIn, Glassdoor, FairyGodBoss,
DiversityJobs and Instagram.
We are an equal opportunity employer, which means we comply with
all federal, state and local laws that prohibit discrimination when
making all decisions about employment. As equal opportunity
employers, our policies prohibit unlawful discrimination on the
basis of race, religion, color, national origin, ancestry, sex
(including gender and gender identity), pregnancy, childbirth and
related medical conditions, age, physical or mental disability,
medical condition, genetic information, marital status, sexual
orientation, citizenship status, AIDS/HIV status, political
activities or affiliations, military or veteran status, status as a
victim of domestic violence, assault or stalking or any other
characteristic protected by federal, state or local law.