When you walk into one of our restaurants, you are met with a
warm smile and the promise of an amazing Italian meal! Our menu
features fresh, prepared-to-order classic dishes from regional
Italian recipes and the ambiance mirrors that of a lively family
gathering. The common ingredient that creates our comforting Guest
environment is the wonderful family, just like we nurture our
dishes, we nurture our family members. We want YOU to be one of our
The Host courteously greets and escorts guests to tables and
assist in seating guests in an efficient manner in accordance with
company standards. Assists in preparing the restaurant for service
and maintains the cleanliness of the restaurant at all times.
Directs, implements, and maintains a philosophy congruent with the
Company's culture, which serves as a guide to all staff
Essential Job Functions:
Strives to create an operation that values Company standards of
Guest Service. Ensures that every point of contact with the Guest
meets or exceeds expectations and creates a lasting impression to
drive repeat business.
Creates and contributes to a high-energy environment that
promotes maximum engagement and enjoyment for the Family and the
Communicates in an impactful and meaningful way with management
and family members and fosters an open and respectful work
Models and executes Company practices throughout the entire
operation creating a high-energy environment for the family and
Demonstrates competence and confidence in making sound effective
decisions that benefit the guest and family.
Ensures prompt, friendly service according to company
Facilitates a professional and ethical manner that is beyond
Ensures compliance when determining potentially intoxicated
guests per Company standards and procedures.
Maintain complete knowledge of and comply with all departmental
policies and procedures and service standards.
Ensure proper documentation for all accidents and incidents per
Company policies and procedures.
Maintain complete knowledge of and strictly abide by state
liquor regulations, particularly those prohibiting service to
minors, intoxicated patrons, and driving while under the
Maintain complete knowledge of property layouts,
table/seat/station numbers, proper table setups, room capacity,
hours of operation, price ranges, and dress codes.
Maintains complete knowledge of all menu items, prices,
preparation methods, cook time, major ingredients, quality
standards, taste, the appearance of products, texture, serving
temperature, garnish, and plate presentation.
Escorts guests to tables and assist in seating at tables;
present menus and extend congenialities in a prompt and
Extends a courteous departure as guests leave the
Ability to be well organized, maintain concentration, and think
clearly when providing service to multiple guests within any given
period of time.
Inspect tables and stations, ensuring that all setups meet the
departmental standards. Check throughout the guest's stay, and
relay deficiencies to management for immediate follow-up and
Ability to endure abundant physical movements throughout the
Ability to perform job functions with minimal supervision.
Ensure that tables are cleaned and reset according to Company