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Quality Assurance Manager - Alexa

Company: Amazon.com, Inc.
Location: Irvine
Posted on: June 7, 2021

Job Description:

Alexa is the Amazon Digital Assistant that powers the Echo Family of Devices and a growing family of tablets, TVs, smart devices and more. We believe voice is the most natural user interface for interacting with the home and is fundamental to enabling the dream of the smart, connected home.

We're seeking a Quality Assurance Manager who will be a strong advocate for quality on a cross-functional team. The candidate will be obsessed with holding a high-quality bar for our customers and always be looking for better ways to improve the customer experience with each new feature launch.

A day in the life

A successful candidate will manage a QA team and own the quality assessment, measurement, and reporting of large complex cross-organizational software systems with considerable impact for customers and the business. The candidate is a quality leader for Amazon customers. You will use structures and mechanisms that provide confidence that large or difficult software releases will be successful. You leverage proven test methods and drive the redesign or implementation of a new testing strategies across the organization. Your testing strategies and approaches to work are exemplary, are inventive, easily maintainable, and appropriately scalable and extensible.

About the hiring group

The team enables customers to easily purchase and enjoy premium experience through Alexa's voice and display capabilities. We build systems to provide a seamless and secure end-to-end experience so customers can effortlessly buy, access, and enjoy premium features with Alexa. We offer Alexa developers a suite of tools to create, manage, promote, and sell digital content across Alexa's voice and display capabilities. We prioritize enabling developers to build new experience that delight our customers globally.

Job responsibilities

  • Independently manage a team of Quality Assurance Engineers and Test Automation Engineers
  • Drive delivery of quality releases using proven test methodologies and frameworks
  • Advocate for holding a high-quality bar with a multi-layered approach of unit, load, integration, automation, and production test suites to assure quality through the software delivery life cycle.
  • You lead crisp data driven decisions that detail customer and business impact
  • Drive employee growth that helps your team members expand, grow, and demonstrate their skillset
  • Define audit mechanisms and metrics that improve quality and track against team goals.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  • 3+ years of experience managing Quality Assurance Teams
  • 1+ year of experience working as a Quality Assurance Engineer
  • Experience managing automation testers
  • Experience managing manual testers
  • Experience in manual testing
  • Experience in automation testing
  • A first-hand working knowledge of current web technologies
  • Ability to communicate effectively with both technical and non-technical individuals
  • Excellent oral and written communication skills
  • Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

Keywords: Amazon.com, Inc., Irvine , Quality Assurance Manager - Alexa, Other , Irvine, California

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