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Manager, Programming Operations

Company: Comcast
Location: Irvine
Posted on: June 7, 2021

Job Description:

Job Summary

As Manager of Programming Operations, you will be responsible for constructing, developing and executing the on-demand and linear schedules for new and existing channels. You will be responsible for updating programming wheels and proactively supporting programming stunts throughout the year in tandem with the XUMO marketing team. Your role within the content operations team at XUMO is critical to growing the amount of time millions of viewers tune in to the 190+ channels available on XUMO every day. XUMO is a leading global free, ad-supported streaming service. This position will be responsible for coordinating and executing the launch programming wheels for new partners and setting the strategy for existing partners, so they are on a clear growth plan. You must have a solid foundation in video delivery distribution for live and VOD environments, including asset and database management, content management systems, authentication services, streaming security, monetization options, digital rights management, encoding, transcoding and programming tools. The role requires a strong, creative thinker responsible for organizing and building linear and VOD channels for both domestic and international distribution to over 45 million households via TV, streaming and mobile devices. Duties include managing the onboarding, ingestion and encoding process, deploying new metadata workflows, architecting new programming rules and working with partners to guarantee channels remain fresh while adhering to a 24-hour wheel. He or she will specify digital programming requirements and work with the appropriate teams to manage and deploy new business rules to support said requirements.

Job Description

Core Responsibilities

  • Effectively and clearly communicate programming plans across the company through the appropriate forums.
  • Design, plan and implement program schedules for high engagement channels on XUMO both long and short form.
  • Lead and manage the day to day long form scheduling operations.
  • Perform analysis, diagnosis and resolution of programming schedules with low rotation with an aim to increase freshness and engagement, impacting the bottom line.
  • Work closely with marketing on all stunts and programming initiatives to elevate XUMO's awareness.
  • Assist server team to implement programming acceptance criteria of proprietary content management systems.
  • Work closely with multiplatform windows for long form programming content across non and linear channels.
  • Monitor competitive programming and marketplace trends and analyze their implications.
  • Help define Video Requirements and Best Practices.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

Job Specification:

  • Bachelor's Degree preferred or equivalent work experience.
  • Minimum 3-5 years' experience in program scheduling. Streaming preferred.
  • Proven experience in Scheduling, Operations, and Research.
  • Demonstrated strong management and proven leadership skills working with all levels.
  • Demonstrated strong time-management, prioritization and organizational skills.
  • Demonstrated strong strategic and analytical planning and problem-solving skills.
  • Strong interpersonal skills, with the ability to cultivate relationships and negotiate with internal clients.
  • Extensive knowledge of streaming criteria and content management systems.
  • Experience with manual delivery systems such as Aspera, AWS S3 or FTP.
  • Proven strong written and oral communication skills.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Keywords: Comcast, Irvine , Manager, Programming Operations, Other , Irvine, California

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