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Loan Service Specialist

Company: First Foundation Inc.
Location: Irvine
Posted on: June 6, 2021

Job Description:

Summary: Responsible for a variety of job functions relating to the servicing of Residential, Multifamily, Commercial Real Estate, and Business Commercial Loans.

Duties and Responsibilities:

  • Answer telephone calls regarding routing loan inquiries
  • Complete all loan advance requests by working closely with Private Bankers to ensure accuracy of the request
  • Update the loan core system with hazard/flood insurance information, policy renewals and cancellations
  • Payoff loans by working with title and escrow to facilitate the payoff
  • Work with title and escrow companies to assist with processing Demand statements, including amending demands as needed with updated amounts to facilitate payoffs
  • Board new loans to the loan core system
  • Provide highly responsive and consistent levels of customer service to the Bank's internal and external customers

Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • High School Diploma required; Bachelor's degree preferred
  • Minimum of 3 years loan service experience including Freddie Mac and SBA reporting; experience in working with a variety of loan documents and the ability to review and comprehend the loan documents in preparation of loan boarding
  • Extensive experience working with adjustable rate loans


  • Must have a clear understanding in the mechanics and functionality of adjustable rate loans
  • Basic knowledge of information technology required
  • Excellent organizational and communication skills, written and verbal
  • PC proficiency in MS Word, Excel, and Outlook
  • Advanced Excel skills a plus

First Foundation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, and status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

Keywords: First Foundation Inc., Irvine , Loan Service Specialist, Other , Irvine, California

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