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for a maximum of 3 roles within 12 months to ensure you are not
Employee Success Group
The Warmline is an employee advocacy program for our
underrepresented employees. The Warmline enables employees to have
confidential 1:1 conversations with advocates focused on belonging,
equity and career navigation. Employees opt-in to confidential
conversations with advocates that range from thought partnership to
helping employees navigate the appropriate available resources.
Warmline advocates live our core values in the work that we do
to help our underrepresented communities navigate their career and
sense of belonging at Salesforce. This is a hybrid individual
contributor role that will be responsible for 1:1 coaching/thought
partnership and internal career guidance. The successful candidate
will be responsible for weekly client caseload while working with
the larger team to share insights, trends and opportunities to
improve the employee experience. This advocate will also help
Warmline clients find open internal positions aligned with their
experience, career aspirations, and values. Our newest team member
will partner closely with Talent Experience to leverage their
tools, best practices, and reporting for internal mobility.
This role collaborates closely with Performance Management,
Employee Relations, Talent Experience and other stakeholders in the
Employee Success ecosystem. We live our Salesforce values
Trust - use empathetic listening to establish trusted
relationships with Warmline clients
Customer Success - help Warmline clients leverage the right
resources to create a viable path forward
Innovation - comfortable working in ambiguity while developing
new and creative solutions
Equality - knowledgeable about the unique experiences of
individuals from underrepresented groups in the workplace
Additional responsibilities include:
Track, document and manage Warmline client cases from initial
intake to resolution, escalating as needed
Share best practices, uncover insights and trends in your
Warmline client interactions
Assess client capabilities to map to open internal positions
Coach clients to present themselves effectively for open
Connect Warmline clients to the candidate pool for open internal
Manage or participate on special projects/programs requiring
Warmline stakeholder input, as needed to facilitate an "1ES"
- Evangelist of continued adoption of our evolving engagement
Who would be best for this role? Someone who exhibits:
Resourcefulness, the ability to be self-driven, and flexibility
to meet the needs of the role
Courage to challenge perspective and give/receive honest
Strong collaboration and partnering skills with the ability to
influence stakeholders in the larger Salesforce ecosystem
Ability to prioritize with the appropriate guidance and great
time management skills by meeting requested deadlines
- Can work effectively in an independent manner
7+ years of experience in a career coaching/advisory capacity
Familiar with industry trends & best practices regarding
Diversity, Equity, Belonging & Inclusion.
- Working knowledge of case management and applicant tracking
5+ years of recruiting and/or talent management experience.
Experience working in a high volume, fast-paced growth
Demonstrated ability to navigate successfully within ambiguity,
multiple priorities and a constantly changing environment.
Ability to build relationship virtually and in person with
Warmline clients and key stakeholders.
Strong communication, presentation and executive writing
Knowledge of fundamental talent management lifecycles.
- Provide thought leadership in the domains of coaching career
and development fundamentals.
For Colorado-based roles: Minimum annual salary of $99,200. You
may also be offered a bonus, restricted stock units, and benefits.
More details about our company benefits can be found at the
following link: https://www.getsalesforcebenefits.com/
If you require assistance due to a disability applying for open
positions please submit a request via this Accommodations Request
At Salesforce we believe that the business of business is to
improve the state of our world. Each of us has a responsibility to
drive Equality in our communities and workplaces. We are committed
to creating a workforce that reflects society through inclusive
programs and initiatives such as equal pay, employee resource
groups, inclusive benefits, and more. Learn more about Equality at
Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment
Opportunity and Affirmative Action Employers. Qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender perception or
identity, national origin, age, marital status, protected veteran
status, or disability status. Salesforce.com and Salesforce.org do
not accept unsolicited headhunter and agency resumes.
Salesforce.com and Salesforce.org will not pay any third-party
agency or company that does not have a signed agreement with
Salesfore.com or Salesforce.org.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los
Angeles Fair Chance Initiative for Hiring, Salesforce will consider
for employment qualified applicants with arrest and conviction