Title & Record Specialist II
Company: Cox Auto Trader
Posted on: May 3, 2021
The Title Specialist II position will be responsible for the
accurate and efficient processing of vehicle titles by verifying
title information is correct, interacting with clients and
regulatory agencies to resolve title issues. Additional
responsibilities will include knowledge of departmental policies
and procedures for title release.Essential Duties and
Responsibilities: Review titles for negotiability, sign and
reassign titles for sellers and buyers. Complete application for
new title on behalf of clients as needed. Facilitate lien
perfection. Answer communications from all clients on title
questions and issues to resolution, escalating if necessary.
Troubleshoot and resolve title issues on behalf of all clients
according to state specific title requirements. Communicate
effectively with DMV agencies and dealership personnel. Monitor
aging of titles following departmental procedures and policies.
Process documents received by clients to complete title follow-up.
Assist in cross training existing team members. Job Knowledge,
Skills and Abilities: 3 years DMV titling experience and vehicle
title handling is required for this position. Must have great
organizational skills and be detail oriented. Effective
communication skills and strong customer service attitude is
required. Ability to recognize title brands and other relevant
notations related to titles is not a requirement but is desired for
the position.Education and Experience: High School Diploma
Proficient with Microsoft Office (Outlook, Word, Excel)Physical
Demands: Sitting and standing for extended periods of time. Bending
and light lifting 10 lbs or less required. Extensive detail
handwritten and computer work.Work Environment: Office
environmentWill be required to perform other duties as requested,
directed or assigned.
Keywords: Cox Auto Trader, Irvine , Title & Record Specialist II, Other , Irvine, California
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