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Title & Record Specialist II

Company: Cox Auto Trader
Location: Irvine
Posted on: May 3, 2021

Job Description:

The Title Specialist II position will be responsible for the accurate and efficient processing of vehicle titles by verifying title information is correct, interacting with clients and regulatory agencies to resolve title issues. Additional responsibilities will include knowledge of departmental policies and procedures for title release.Essential Duties and Responsibilities: Review titles for negotiability, sign and reassign titles for sellers and buyers. Complete application for new title on behalf of clients as needed. Facilitate lien perfection. Answer communications from all clients on title questions and issues to resolution, escalating if necessary. Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements. Communicate effectively with DMV agencies and dealership personnel. Monitor aging of titles following departmental procedures and policies. Process documents received by clients to complete title follow-up. Assist in cross training existing team members. Job Knowledge, Skills and Abilities: 3 years DMV titling experience and vehicle title handling is required for this position. Must have great organizational skills and be detail oriented. Effective communication skills and strong customer service attitude is required. Ability to recognize title brands and other relevant notations related to titles is not a requirement but is desired for the position.Education and Experience: High School Diploma Proficient with Microsoft Office (Outlook, Word, Excel)Physical Demands: Sitting and standing for extended periods of time. Bending and light lifting 10 lbs or less required. Extensive detail handwritten and computer work.Work Environment: Office environmentWill be required to perform other duties as requested, directed or assigned.

Keywords: Cox Auto Trader, Irvine , Title & Record Specialist II, Other , Irvine, California

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