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Bilingual Verification Researcher (Spanish & English)

Company: HireRight, Inc.
Location: Irvine
Posted on: May 3, 2021

Job Description:

Verification's Researchers more specifically, Researchers will be ensuring a first class Customer and Candidate experience through verifying (as applicable) standard education, employment and professional qualifications components of the screening package utilizing available resources such as telephone, email, internet, etc. Other duties may also be assigned.

Duties

* Ensure that duties are carried out professionally and in line with the priority to help Candidates get hired * Quickly and effectively research and verify facts provided by Candidates to ensure the screening process is completed in a timely manner * Process background reports according to current reporting guidelines and standards * Maintain in-depth working knowledge of all current guidelines * Complete escalated/rejected requests requiring further investigation * Ensure accurate and prompt turnaround on all reports * Enter achieved information and input thorough and accurate notes. Maintain accurate and up to date records of actions taken * Provide timely follow-up and follow through on all requests, reports, and escalations * Communicate with Candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible * Collaborate with other teams to keep Clients informed of issues throughout the screening process * Maintain a "Continuous Improvement" state of mind and helps to suggest and implement changes * Be open to cross training in other functions outside of immediate scope of responsibility * Ensure all actions comply with all applicable Data Protection legislations * Assist team members and works as part of the team to ensure customers' expectations are met * May assist with mentoring, training, and coaching of new team members within immediate team * May assist in ad hoc projects as and when required * Track and report issues with our business partners * Conduct interviews with professional referees to verify Candidates' employment history

In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:

* Medical * Dental * Vision * Paid Life/AD&D Insurance * Voluntary Life Insurance * Short & Long Term Disability * Flexible Spending Accounts * 401K * Generous Paid Time Off Program * 10 Paid Holidays * Education Assistance Program * Business Casual Attire * Generous Referral Program * Employee Discounts and Rewards * And much more! * All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

Keywords: HireRight, Inc., Irvine , Bilingual Verification Researcher (Spanish & English), Other , Irvine, California

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