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AV Engineer

Company: Blackstone Talent Group
Location: irvine
Posted on: May 3, 2021

Job Description:

Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking an AV Engineer to join our team at our clients site in Irvine, CA.This is what you'll do: Responsible for configuring, operating, and maintaining Audio-Visual (AV) equipment and solutions Design, code, test, and troubleshoot the technology and configurations in our conference rooms and custom audio-visual deployment spaces Follow the standards and policies defined for the AV services, conference rooms, and Zoom services Design, administer, and manage a scalable enterprise-level AV platform based on the business requirements Lead testing practices to ensure AV changes/upgrades don t negatively impact key business applications or user experience. Document the deployment, troubleshooting, and operational processes required to build and operate our AV solution Develop custom configurations and/or software solutions around AV services as necessary Provide the last line of defense for AV support within IT Act as a Subject Matter Expert (SME) for Zoom rooms, telephony system, conference room architecture/standards, video/audio/web conferencing, and streaming & digital signage Drive initiatives to continuously improve our end-usersexperience based on user feedback and monitoring data Manage enterprise AV platform and leverage your scripting skills to automate activities Develop positive relationships with the business and other functions involved in downstream technical processes Collaborate with members of the information security, network, Active Directory, End User Computing, Messaging/O365, and cloud teams to ensure our AV set up meet user requirements and align with the overall IT technology portfolio, processes, and procedures Document standards and provide on-going training to more junior members of the AV team Look to improve all aspects of the AV services continually This is what you'll need: At least 6-8 years (or relative) in the AV Engineer role, where you learned the nuances of IT Administration Bachelor's is preferred for this position Experience with: On-Prem telephony system, Microsoft O365 integrations, and BI Platforms, PowerShell scripting, Cloud-Telephony systems, Zoom configuration and management, multiple collaboration platforms, conference room designing, MS Teams, and Level 3 escalation support Ability to identify, scope, and recommend improvements in the AV space 2 to 4 years of scripting experience such as Python, PowerShell, or other automation tools Tech SavvyAbility and passion for learning new technology and tools Passion for Customer SupportA drive to help end-users get what they need to do their jobs the best they can. A sense of satisfaction from assisting end-users in getting what they need on time Ability to communicate at all levels within the organizationBusiness Stakeholders, Senior Managers, and C-Level Execs Prioritization SkillsThe ability to analyze support requests and prioritize them based on impact DisciplineThe discipline to actively manage AV tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication A TeacherAble to teach end-users about IT technologies or solutions to their issues in an easy to understand the way Self-StarterThe ability to actively look for effective tasks to complete in times of low ticketsBlackstone Talent Group is a division of Blackstone Technology Group, a global IT services and solutions firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstones global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.EOE of Minorities/Females/Veterans/Disabilities

Keywords: Blackstone Talent Group, Irvine , AV Engineer, Other , irvine, California

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